Outbound BDR Manager — Lead High-Impact Pipeline

Downstream System Inc.; Richardson (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Company equity

Paid time off, holidays, and floating

Parental and bereavement leave

Job summary

Downstream is seeking a Manager of Business Development Representatives in Richardson, TX. This hybrid, full-time role leads a team focused on outbound activity—primarily by phone—to generate qualified pipeline across site services, waste, and equipment solutions.

You will hire, coach, and manage BDRs, forecast team targets, and work with Account Executives to ensure quality handoffs. A strong track record in outbound sales and coaching is essential.

Qualifications

• 3–5+ years of sales experience, including leading outbound teams.
• Proven success in heavy outbound, phone-based prospecting.
• Able to coach early-career sales talent.
• Organized and accountable with ownership of team activity and pipeline.

Responsibilities

• Hire, onboard, and develop a team of Business Development Representatives.
• Coach reps on outbound phone prospecting, messaging, and lead qualification.
• Own and forecast team-level pipeline generation targets.
• Run call coaching, activity reviews, and pipeline quality checks.
• Set individual and team activity standards, quotas, and target account lists.
• Partner with Account Executive leadership to align on handoff quality and lead criteria.
• Identify process, script, and tooling improvements to increase team productivity.
• Report on team activity, conversion, and pipeline health to sales leadership.

Skills

Outbound sales

Team leadership

Phone prospecting

Pipeline management

Coaching

Job description

Downstream is seeking a Manager of Business Development Representatives in Richardson, TX. This hybrid, full-time role leads a team focused on outbound activity—primarily by phone—to generate qualified pipeline across site services, waste, and equipment solutions.

You will hire, coach, and manage BDRs, forecast team targets, and work with Account Executives to ensure quality handoffs. A strong track record in outbound sales and coaching is essential.