Outbound Account Manager – Retention & Growth

Everon; Wichita (KS); On-site; USD 25,000 - 39,000; Full time

Job summary

Everon is seeking an Account Management Outbound Specialist in Wichita, KS to proactively engage customers through outbound calling campaigns focused on retention, loyalty, and revenue growth.

You will work on specialized programs like Loyalty Outbound and No Save Left Behind, using strong communication, consultative selling, and problem-solving skills to create meaningful conversations and protect revenue.

Qualifications

• Requires strong communication and relationship-building abilities.
• Experience with consultative selling and handling objections.
• Proven track record in retaining customers and growing revenue.

Responsibilities

• Execute outbound calling campaigns.
• Make high-volume outbound calls with quality customer experience.
• Engage customers to understand needs, concerns, and dissatisfaction.
• Identify opportunities to retain customers and prevent cancellations.
• Present suitable solutions, offers, products, and services.
• Identify upgrade, cross-sell, and new sales opportunities.
• Schedule qualified appointments and sales opportunities.
• Document all customer interactions accurately.
• Follow sales, retention, and compliance processes.
• Manage call lists and follow-up activities.

Skills

Communication skills

Consultative selling

Objection handling

Customer retention

Job description

Everon is seeking an Account Management Outbound Specialist in Wichita, KS to proactively engage customers through outbound calling campaigns focused on retention, loyalty, and revenue growth.

You will work on specialized programs like Loyalty Outbound and No Save Left Behind, using strong communication, consultative selling, and problem-solving skills to create meaningful conversations and protect revenue.