Out-of-State Titling Specialist • Customer Experience

DLRdmv®; Dallas (TX); Presencial; USD 40 000 - 60 000; Tempo integral

Resumo da oferta

DLRdmv is seeking a Customer Experience Specialist to process out-of-state title and registration applications for dealership clients, ensuring compliance with state requirements. The role requires knowledge of titling regulations across all 50 states and reports to the DLR50 Customer Experience Manager.

The ideal candidate will have a minimum high school diploma, strong writing and communication skills, and the ability to work independently while maintaining confidentiality.

Qualificações

• A minimum of a High School Diploma or equivalent is required.
• Experience working for an out of state titling service highly preferred.
• Quality writing and communication skills.
• Attention to detail.
• Ability to work independently.
• Ability to maintain high level of confidentiality.
• Knowledge of Microsoft Systems.
• Team Player.

Responsabilidades

• Examine documents for accuracy.
• Communicate clearly and in a timely manner with field and department team members with any information or documents needed.
• Support other team members as a subject matter expert.
• Make accurate corrections when needed.
• Track and update various documents as needed.
• Report habitual errors to manager.
• Work diligently and accurately to meet personal and team goals.

Conhecimentos

Communication skills

Writing ability

Attention to detail

Independent worker

Confidentiality

Team player

Microsoft systems

Formação académica

High School Diploma or equivalent

Ferramentas

Microsoft Systems

Descrição da oferta de emprego

DLRdmv is seeking a Customer Experience Specialist to process out-of-state title and registration applications for dealership clients, ensuring compliance with state requirements. The role requires knowledge of titling regulations across all 50 states and reports to the DLR50 Customer Experience Manager.

The ideal candidate will have a minimum high school diploma, strong writing and communication skills, and the ability to work independently while maintaining confidentiality.