Out-of-State Title Specialist & Customer Experience

DLRdmv®; Roswell (GA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Life insurance

Medical insurance

Dental insurance

Vision insurance

Job summary

DLRdmv in Roswell, GA is seeking a Customer Experience Specialist to manage out-of-state title and registration applications for dealer clients, ensuring accuracy and compliance with state rules.

The role requires knowledge of titling regulations across all states, strong writing and communication skills, and the ability to work independently within a growing, highly customer-focused team.

Qualifications

• High School Diploma or equivalent required.
• Experience in out-of-state titling service preferred.
• Excellent writing and communication skills.
• Attention to detail and confidentiality.
• Ability to work independently and as part of a team.

Responsibilities

• Examine documents for accuracy.
• Communicate clearly with field and department teams.
• Support other team members as a subject matter expert.
• Make corrections and track documents.
• Report habitual errors to manager.
• Work diligently to meet personal and team goals.

Skills

Writing skills

Communication skills

Attention to detail

Ability to work independently

Confidentiality

Education

High School Diploma or equivalent

Tools

Microsoft Systems

Job description

DLRdmv in Roswell, GA is seeking a Customer Experience Specialist to manage out-of-state title and registration applications for dealer clients, ensuring accuracy and compliance with state rules.

The role requires knowledge of titling regulations across all states, strong writing and communication skills, and the ability to work independently within a growing, highly customer-focused team.