OTP & AYA Programs Operations Manager

University of Rochester; New York, Northern (NY, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

The University of Rochester is seeking an experienced health-care administrator to support the Addiction Services Division, including the Opioid Treatment Program (OTP) and Strong Recovery Young Adult (AYA) programs. This role ensures efficient operations, accurate data analysis, and effective scheduling to maximize patient access and service quality.

Under the Addictions Manager, you will supervise clerical staff, coordinate with clinicians, manage master schedules, and generate operational

Qualifications

• Associate degree in business or healthcare administration with 3 years of administrative experience, including healthcare management.
• Experience with scheduling, billing, and EMR.
• Excellent communication and supervisory abilities.

Responsibilities

• Lead OTP and AYA program administration and support operations.
• Collaborate with clinical leaders to ensure standards and efficient operations.
• Supervise clerical staff and manage master schedules and reports.

Skills

EMR usage

Scheduling

Leadership

Data analysis

Communication

Education

Associate's degree in business administration or health care administration

Tools

EMR system

Microsoft Outlook

Excel

Word

Job description

The University of Rochester is seeking an experienced health-care administrator to support the Addiction Services Division, including the Opioid Treatment Program (OTP) and Strong Recovery Young Adult (AYA) programs. This role ensures efficient operations, accurate data analysis, and effective scheduling to maximize patient access and service quality.

Under the Addictions Manager, you will supervise clerical staff, coordinate with clinicians, manage master schedules, and generate operational