Treatment Center Director

Taft Brown Associates; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Taft Brown Associates is seeking a Treatment Center Director/Program Director to lead the Opiate Treatment Program clinic. You will supervise nurses, counselors, and staff, ensuring efficient operations and adherence to regulations.

This role requires a strong leader who can align daily practices with corporate goals and maintain high standards of patient care. You will work with medical and compliance teams to monitor performance, drive census growth, and implement process improvements.

Qualifications

• Bachelor's degree in business administration or related field
• Understanding of clinic operations, with significant time working in the field of substance abuse
• Understanding of HIPAA, Federal, State & CARF standards & regulations
• Demonstrated organizational and leadership skills with the ability to supervise and manage personnel
• Strategic thinker capable of recommending alternatives, executing and monitoring
• Self-starter who can work autonomously and generate ideas for the company
• Customer service focused, energetic and attentive to patient care
• Excellent interpersonal and communication skills
• Satisfactory drug screen and criminal background check

Responsibilities

• Oversee the operation and performance of the Opiate Treatment Program (OTP) clinic
• Manage OTP clinic operations to budgeted/planned results
• Interview, hire, and train clinic staff
• Evaluate, counsel, and terminate subordinate personnel as needed
• Provide direction to clinic staff and relay corporate goals to field personnel
• Ensure compliance with SAMHSA, DEA, CARF, JCAHO, HIPAA and other regulations
• Identify cost-saving opportunities and implement efficiencies
• Develop reports on KPIs and respond to performance results
• Collaborate with OTP Medical Director and Compliance Manager
• Maintain policy and procedure manuals and clinic operations manuals
• Promote patient confidentiality and staff integrity
• Engage in community relations and census growth activities
• Lead culturally diverse hiring to meet future clinic needs
• Support performance improvement processes and QA/QI activities

Skills

Leadership

Communication

Organizational skills

Strategic thinking

Self-starter

Customer service

Interpersonal skills

Education

Bachelor's degree in business administration or related field

Job description

Taft Brown Associates has partnered with a behavioral health organization in search for a Treatment Center Director/Program Director whom will be accountable, process oriented and efficient leader of operations for our Opiate Treatment Program. A great Treatment Center Director leads a diverse team of nurses, counselors, and auxiliary staff to understand the needs of patients undergoing treatment for opioid addiction while maintaining responsibility for daily operations and performance of the clinic.

• Responsible for the operation & performance of the Opiate Treatment Program (OTP) clinic
• Manages OTP clinic operations to budgeted/planned results
• Participates in the interviewing, hiring, training of clinic staff
• Evaluates, manages, counsels and terminates subordinate personnel
• Provides direction to clinic personnel and relays corporate mandates, goals and objectives to field personnel
• Works closely with staff via regular supervision to ensure the completion of performance goals
• Communicates with and insures compliance with the various regulatory bodies (SAMHSA, DEA, CARF, JCAHO, HIPAA, etc.); manages preparation of various federal, state & local applications, filings, licensure, permits, approvals, etc.
• Identifies cost-saving opportunities, operational efficiencies, etc. and implements
• Assists with partnering opportunities, linkage/support agreements and other critical relationships to drive census growth & meet regulatory requirements
• Develops, monitors and provides reports on key performance indicators of clinic measures and reacts accordingly
• Works closely with OTP Medical Director, Psychiatric consultant as applicable, OTP Compliance Manager and QA/QI activities in a variety of areas including, but not limited to – compliance with federal & state rules, laws & regulations; compliance with CARF / JCAHO, performance improvement initiatives, productivity goals, quality patient care, customer service, operational enhancement, growth of patient census, contractual requirements, standardization & conformity, best practices and plans for continuous improvement
• Becomes familiar with OTP federal & state laws, regulations, etc. and the application of such
• Becomes familiar with CARF/JCAHO standards and the application of such
• Responsible for maintenance & updating of policy & procedure manual and clinic operations manuals and procedures
• Serves as a clinic resource and provides or arranges for clinic training as requested/necessary
• Maintains patient, employee and company confidentiality

Development Responsibilities:

• Participates in community relations, education and development activities to drive and maintain census
• Identifies and implements tactical steps to increase and retain census
• Works with clinic team to insure operations are prepared to handle increased census
• Participates in political activities to keep company connected within appropriate circles such as local government board meetings, MTP advisory board meetings, city/county administrator meetings, ADAA meetings, etc.
• Leads effort to identify, hire & train personnel with cultural diversity to meet the future clinic needs based on patient demographics – identifies cultural community leaders and networks
• Participation in the overall Company Performance Improvement Process
• Familiar with standards required by Board of Health, OSHA, etc. and the application of such
• Assists as requested with marketing programs & literature development
• Other duties as assigned

Qualifications:

• Multiple years of experience as an administrator of a clinical program
• Bachelor's degree (in business administration or related) from an accredited college or university
• Understanding of clinic operations, with significant amount of time working in the field of substance abuse
• Understanding of HIPAA, Federal, State & CARF standards & regulations
• Demonstrated organizational and leadership skills with the ability to supervise and manage personnel
• Strategic thinker to be able to recommend alternative solutions, execute and monitor
• Self-starter, able to work autonomously and generate ideas and benefits for the Company
• Customer service focused, eager and energetic
• Excellent interpersonal and communication skills
• Satisfactory drug screen and criminal background check.