Addictions Services Operations Leader

University of Rochester; Town of Henrietta (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

University of Rochester seeks an experienced Operations Manager for Addiction Services at 2613 W Henrietta Rd, Brighton. The role leads daily clinical operations, analyzes performance data, and aligns processes with organizational standards to improve patient access and satisfaction.

Responsibilities include master scheduling, staff training, and ensuring compliance with HIPAA, OASAS, and joint commission guidelines while fostering a collaborative, care-focused work environment.

Qualifications

• Experience in healthcare administration or hospital operations preferred.
• Strong leadership and staff development skills.
• Ability to analyze data to improve operations and patient access.

Responsibilities

• Develops and manages the master clinical schedule for providers, residents, and therapists.
• Supervises front-desk and clerical staff, ensuring compliant, efficient operations.
• Ensures HIPAA compliance, quality controls, and regulatory adherence across Addiction Services.

Skills

Operations management

Staff supervision

Data analysis

Schedule management

Job description

University of Rochester seeks an experienced Operations Manager for Addiction Services at 2613 W Henrietta Rd, Brighton. The role leads daily clinical operations, analyzes performance data, and aligns processes with organizational standards to improve patient access and satisfaction.

Responsibilities include master scheduling, staff training, and ensuring compliance with HIPAA, OASAS, and joint commission guidelines while fostering a collaborative, care-focused work environment.