Otolaryngology Scheduling Specialist — Remote Eligible

Gundersen Health System; Oregon; Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Health insurance

Wellness programs

Tuition reimbursement

Job summary

Emplify Health, in partnership with Gundersen Health System, is hiring a Scheduling Specialist in the Otolaryngology unit. You will schedule appointments and deliver top‑level patient service.

This is a full‑time role (40 hours per week) with remote eligibility after training; onsite training will take place in La Crosse, WI.

We are seeking strong phone etiquette, interpersonal skills, and attention to detail; healthcare experience is a plus.

Qualifications

• 1 year experience in an office setting requiring customer service responsibilities
• Strong organization and communication skills
• Medical terminology and healthcare experience is a plus

Responsibilities

• Schedule appointments for patients in Otolaryngology
• Provide top-level customer service and first/last impression to patients
• Collaborate with providers and managers to support patient care and scheduling efficiencies

Skills

Phone etiquette

Interpersonal skills

Communication

Attention to detail

Customer service

Education

High School Diploma

Job description

Emplify Health, in partnership with Gundersen Health System, is hiring a Scheduling Specialist in the Otolaryngology unit. You will schedule appointments and deliver top‑level patient service.

This is a full‑time role (40 hours per week) with remote eligibility after training; onsite training will take place in La Crosse, WI.

We are seeking strong phone etiquette, interpersonal skills, and attention to detail; healthcare experience is a plus.