Part Time Patient Access - Phone Scheduling Representative

Texas ENT; Texas; On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Competitive pay

Excellent benefits

Growth opportunities

Job summary

Texas ENT is seeking a part-time Medical Scheduler to support our Otolaryngology practice in streamlining appointment scheduling and patient communication. You will help patients with the online system, answer inquiries, and assist with check-in and registration to ensure a positive experience.

The role requires strong communication, keen attention to detail, and experience with EMR and scheduling software. A friendly, professional demeanor and commitment to patient care are essential.

Qualifications

• High school graduate or equivalent.
• One year of related experience.

Responsibilities

• Schedule and confirm patient appointments.
• Collect patient information and ensure records are up to date.
• Respond to patient inquiries via phone and email and provide exceptional customer service.
• Assist with patient check-in and registration as needed.
• Collaborate with clinical staff to maintain smooth scheduling workflow.

Skills

Communication skills

Attention to detail

Customer service

Friendly demeanor

Education

High school diploma or equivalent

Tools

Scheduling software

Electronic Medical Records

Job description

Part Time Patient Access - Phone Scheduling Representative

We are seeking a tech-savvy and customer-focused Medical Scheduler to join our Otolaryngology practice and help us streamline our appointment scheduling process! As a Medical Scheduler, you will be responsible for supporting our patients with the online appointment system, answering patient inquiries, and assisting with patient check-in and registration.

Your primary responsibilities will include scheduling and confirming patient appointments, collecting patient information, and ensuring accurate and up-to-date patient records. You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience.

To be successful in this role, you should have excellent communication skills, strong attention to detail, and experience using electronic medical records and scheduling software. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care.

We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Scheduler with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!

Required Education and Experience

• High school graduate or equivalent
• One year of related experience

Preferred Experience

AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.