Patient Attendant - Medical Oncology Unit

15 Gundersen Lutheran Admin Svcs; La Crosse (WI); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

401(k) with matching

Paid time off

Health insurance

Wellness programs

Tuition reimbursement

Job summary

Gundersen Health System in La Crosse, WI seeks a compassionate Patient Attendant to support the Medical Oncology Unit. The role focuses on greeting patients, families, and visitors, providing non-clinical support to the care team, and assisting with unit organization and comfort.

The position is 0.8 FTE (32 hours weekly) with shifts Monday–Friday, 8am–4:30pm. Starting wage is $16.47/hour, with comprehensive benefits and opportunities for growth within Emplify Health and Gundersen Health System.

Qualifications

• High school diploma or equivalent.
• One year of experience serving the public is preferred.
• Strong customer service and communication skills.
• Ability to work independently, prioritize tasks, and take initiative.

Responsibilities

• Greet and assist patients, families, and visitors to create a welcoming environment.
• Provide non-clinical support to the care team (stocking supplies, tidying areas, organizing units).
• Escort patients and visitors throughout the hospital and support patient comfort.
• Maintain a safe, clean, and compassionate environment while addressing needs with professionalism.

Skills

High school diploma

Customer service

Communication skills

Independent work

Job description

Love + medicine is who we are, it's what we do, it's why people want to work here.

Scheduled Weekly Hours: 32 We’re not just filling positions, we’re building careers.

At Emplify Health, we care for our teams, while they care for their communities. Whether you are just starting out or looking for a change, Emplify Health supports you now and into the future. Join us and find out how a little empathy changes everything.

We are seeking a compassionate and service-oriented Patient Attendant to support our Medical Oncology Unit in La Crosse, WI. In this role, you will help create a welcoming, comfortable, and supportive environment for patients, families, and visitors while assisting the care team with non-clinical department needs. This position is perfect for someone who enjoys helping others, takes initiative, and finds fulfillment in making someone's day a little brighter through meaningful interactions and exceptional customer service.

What You Will Get:

Starting wage of $16.47/hour + more for experience!
Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more
Career Growth/CDC - Growth opportunities and access to Emplify Health's Career Development Center to help you navigate your career

What's Available:

0.8 FTE (32 hours weekly)

Shift: Monday-Friday, 8am-4:30pm, one day off per week

Department: Medical Oncology Unit

Location: La Crosse, WI

What You Will Do:

Create a warm and welcoming experience by greeting, assisting, and supporting patients, families, and visitors. Provide non-clinical support to patients and the care team, including stocking supplies, tidying patient areas, and assisting with unit organization. Escort patients and visitors throughout the hospital and assist with amenities to enhance patient comfort. Help maintain a safe, clean, and supportive environment while addressing customer needs and concerns with compassion and professionalism.

What You Need:

High school diploma or equivalent One year of experience working in a role that serves the public Strong customer service and communication skills Ability to work independently, prioritize tasks, and take initiative Comfortable interacting with patients, families, visitors, and healthcare staff in a professional and compassionate manner

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer Around here, loving your job is part of the job. Join our mission in changing healthcare while finding a career you'll love! Gundersen Health System offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities and you. We've made it a priority to enrich the lives of our employees as they find a career they love. Using each employee’s unique talents and passions, Gundersen is committed to delivering exceptional patient and family-centered care to the communities we serve. You can be part of an exciting, highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated offering an employee-first culture, work-life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself!

What You Can Expect:

Empowerment to shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth Culture that encourages self-care and provides you with opportunities to be your best self at work and at home Competitive compensation and comprehensive benefits packages, as applicable, ensuring your comfort and well-being as a valuable team member Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, Career Development Center, and online continuing education courses Inside our walls and our neighborhoods, we deliver world-class medical care and the right amount of love. We call it LOVE + MEDICINE and it’s more than our practice.

We deliver Love + Medicine every day to change lives in our communities and enrich the lives of our employees. Gundersen Health System, based in La Crosse, WI, is the leading provider of primary and specialized care in western Wisconsin, southeast Minnesota, and northeast Iowa; serving more than 500,000 residents throughout 22 counties. Our physician-led, not-for-profit healthcare system includes a 325-bed teaching hospital, tertiary referral center, and Level II Trauma Center; community clinics; 6 affiliate critical access hospitals; nursing homes; behavioral health services; vision centers; pharmacies; and air and ground ambulance services. Together, we inspire your best life by relentlessly caring, learning, and innovating. We deliver Love + Medicine every day.

Select Remote/Hybrid Eligible under More search to see our remote-eligible openings. A rewarding career and an excellent quality of life awaits you. Learn more about our excellence in patient care, education, research, culture, and something we call Love + Medicine at www.gundersenhealth.org/careers/life.