Otolaryngology Scheduling Specialist - Patient Access

tents; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

tents is seeking a Medical Scheduler for our Otolaryngology practice in Houston to optimize appointment flow and enhance patient experience.

You will support online scheduling, handle inquiries by phone and email, assist with patient check-in and registration, and maintain accurate records using EMR and scheduling software. A friendly, detail-oriented professional with excellent communication will thrive in our positive team environment.

Qualifications

• Excellent communication skills and strong attention to detail.
• Experience using electronic medical records and scheduling software.
• Friendly, professional demeanor with a passion for patient care.

Responsibilities

• Schedule and confirm patient appointments.
• Assist with patient check-in and registration.
• Respond to patient inquiries by phone and email.
• Maintain accurate and up-to-date patient records.
• Provide exceptional customer service for a positive patient experience.

Skills

Communication skills

Attention to detail

Customer service oriented

Friendly demeanor

Education

High School Diploma or Equivalent

1 year experience in similar role

Tools

Electronic Medical Records (EMR)

Scheduling software

Job description

tents is seeking a Medical Scheduler for our Otolaryngology practice in Houston to optimize appointment flow and enhance patient experience.

You will support online scheduling, handle inquiries by phone and email, assist with patient check-in and registration, and maintain accurate records using EMR and scheduling software. A friendly, detail-oriented professional with excellent communication will thrive in our positive team environment.