OT Systems Engineer – Industrial IT & PLCs

Marathon Petroleum Corporation; Garyville (LA); On-site; USD 70,000 - 105,000; Full time

Job summary

Marathon Petroleum Corporation seeks an early-career IT Operations professional to support refinery OT server and network environments. You will translate business requirements into technical solutions, working with multi-disciplinary teams to improve reliability and security, while adhering to refinery safety standards.

Responsibilities include routine maintenance, root-cause analysis with process owners, basic hardware and software support, and creating performance reports.

Qualifications

• Bachelor’s Degree in Information Technology, related field or equivalent experience.
• 0 to 2 years of relevant experience required

Responsibilities

• Performs routine operating system, network, and hardware preventative maintenance and performance tests based on hardware, network, and process control vendor operating system practices, to ensure uninterrupted and optimum system performance.
• Performs and collaborates with the process Owner on root cause analysis of simple problems and tracks and reports to manager. Works with Engineers and/or Operations to resolve issues.
• Provides basic technical support for hardware, applications, network, and systems administration. Assists in resolving basic hardware and software issues, system procedures, transactions, and system downtime. Collaborates with Process Engineers to troubleshoot and restore services. Follows predefined procedures for system tuning and optimization using IT Service Management practices, best-in-class recommendations, and operating procedures.
• Generates and maintains performance and utilization metrics for infrastructure systems; prepares regular reports on system and network performance and capacity. Identifies potential solutions to issues identified in reports.
• Participates in the design and configuration of hardware, network, and software systems based on predefined guidelines and specifications. Follows established procedures to ensure proper configuration and integration of hardware, network, and software components.
• Contributes to the knowledge base by documenting solutions to common hardware and software issues. Shares learnings and best practices with team members through internal communication channels.
• Works closely with the business and development teams to gain an understanding of business partners functional and non-functional requirements, provide feedback, and communicate changes. Assist in the definition of business processes to measure, analyze, improve and control the process being reviewed.
• Maintains complex infrastructure that includes traditional IT assets as well as industrial control system devices such as Human Machine Interfaces (HMI) and Programable Logic Controllers (PLC).

Skills

Adaptability

AI Fundamentals

Change Management

Business Acumen

Business Process Improvements

Cost Optimization

IT Infrastructure Management

IT Security Management

Network Administration

Policy Management

Service Delivery Management

System Administration

System Testing

Systems Design

Troubleshooting

Vendor Management

Education

Bachelor's Degree in Information Technology

Job description

Marathon Petroleum Corporation seeks an early-career IT Operations professional to support refinery OT server and network environments. You will translate business requirements into technical solutions, working with multi-disciplinary teams to improve reliability and security, while adhering to refinery safety standards.

Responsibilities include routine maintenance, root-cause analysis with process owners, basic hardware and software support, and creating performance reports.