OT Systems Administrator I — Monitoring & Reliability

RWE Americas; Chicago (IL); On-site; USD 80,000 - 90,000; Full time

Job summary

RWE Americas, LLC is hiring an entry-level System Application Administrator I to support IT/OT operations across renewable energy assets in the United States. The role focuses on monitoring, endpoint maintenance, and compliance under supervision, with growth opportunities as you gain experience.

You will perform tasks such as user provisioning, backups, patch readiness, and asset record updates, while collaborating with senior staff and field operations.

Qualifications

• Associate’s degree in Information Technology, Computer Science, Engineering Technology, or a related field, or equivalent practical experience
• Entry-level industry certification(s) relevant to systems administration, infrastructure, or cybersecurity preferred
• Minimum 1 year of relevant IT experience and minimum 2 years of relevant OT experience
• Foundational understanding of system administration, server monitoring, endpoint maintenance, backups, log review, patch preparation, and access provisioning
• Ability to follow documented procedures and checklists precisely in operational and compliance-sensitive environments
• Basic familiarity with Windows-based systems, virtualization concepts, Active Directory, endpoint tools, and asset or configuration management records
• Ability to troubleshoot straightforward user and system issues, capture accurate technical details, and escalates effectively
• Clear written and verbal communication, careful documentation practices, and willingness to learn from senior technical staff and field operations
• Ability to work safely around production infrastructure and travel to field or office locations as business needs require
• Complexity & Problem Solving: Troubleshoots straightforward issues using documented procedures and escalates complex issues after initial triage
• Knowledge & Application: Performs basic system administration, monitoring, endpoint maintenance, backup, log, patch-staging, and access tasks under supervision
• Collaboration & Interaction: Works closely with senior staff and field operations; participates in training and shadowing to build technical knowledge
• Scope & Supervision: Operates under direct supervision, completes assigned technical tasks, and has no supervisory responsibilities

Responsibilities

• Monitor daily system health and uptime metrics across OT environments; recognize anomalies, document initial findings, and elevate according to defined procedures
• Perform entry-level hardware and endpoint support, including approved hard drive, memory, and peripheral replacements under direct supervision
• Execute established maintenance checklists for backups, log validation, scheduled jobs, and routine system health checks; record results accurately
• Fulfill Tier 1 requests such as user provisioning support, password resets, account lockout resolution, and approved software installation on endpoint devices
• Update asset and configuration records with hardware changes, server names, configuration versions, locations, and warranty information
• Assist with basic virtual machine activities, including cloning approved templates and controlled VM shutdown or startup for maintenance and patching
• Validate and correct inventory information such as IP address assignments, hostnames, system locations, and equipment labels
• Assist senior administrators with field activities, including rack installation, cable management, component replacement, and controlled physical system reboots
• Support NERC CIP readiness by shadowing compliance walkthroughs, documenting physical and logical access points, and maintaining complete evidence records
• Prepare for system patching by staging approved updates and helping test deployment scripts in non-production or sandbox environments
• Follow established SOPs for backups, patch staging, access provisioning, log checks, and endpoint maintenance; stop and escape when conditions fall outside approved procedures
• Participate in training and knowledge-sharing activities to build foundational knowledge of cybersecurity, disaster recovery, OT operations, and compliance reporting

Skills

System administration

Endpoint maintenance

Virtualization

Active Directory

Documentation

Education

Associate’s degree in IT or related field

Tools

VMware

Endpoint management tools

Job description

RWE Americas, LLC is hiring an entry-level System Application Administrator I to support IT/OT operations across renewable energy assets in the United States. The role focuses on monitoring, endpoint maintenance, and compliance under supervision, with growth opportunities as you gain experience.

You will perform tasks such as user provisioning, backups, patch readiness, and asset record updates, while collaborating with senior staff and field operations.