OT Systems Administrator I - Monitoring & Support

RWE AG

Austin (TX)

On-site

USD 80,000 - 90,000

Full time

3 days ago

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Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Short-Term Disability

Long-Term Disability

401(k) match

Flexible Spending Accounts

Parental Leave

Paid time off

Holidays

Short-term incentives

Job summary

RWE Americas, LLC is seeking a System Administrator I - OT Applications to support reliability and security of OT systems across renewable energy operations. You will perform monitoring, maintenance, endpoint support, and simple VM tasks under supervision while escalating complex issues to senior staff.

The role requires an associate degree or equivalent experience, OT exposure, and comfort following documented procedures in production environments.

Qualifications

Associate’s degree in Information Technology, Computer Science, Engineering Technology, or related field or equivalent practical experience.
Entry-level industry certification(s) relevant to systems administration, infrastructure, or cybersecurity preferred.
Minimum 1 year of relevant IT experience and minimum 2 years of relevant OT experience.
Foundational understanding of system administration, server monitoring, endpoint maintenance, backups, log review, patch preparation, and access provisioning.
Ability to follow documented procedures and checklists precisely in operational and compliance-sensitive environments.
Basic familiarity with Windows-based systems, virtualization concepts, Active Directory, endpoint tools, and asset or configuration management records.
Ability to troubleshoot straightforward user and system issues, capture accurate technical details, and elevate effectively.
Clear written and verbal communication, careful documentation practices, and willingness to learn from senior technical staff and field operations.
Ability to work safely around production infrastructure and travel to field or office locations as business needs require.

Responsibilities

Monitor daily system health and uptime metrics across OT environments; recognize anomalies, document initial findings, and elevate according to defined procedures.
Perform entry-level hardware and endpoint support, including approved hard drive, memory, and peripheral replacements under direct supervision.
Execute established maintenance checklists for backups, log validation, scheduled jobs, and routine system health checks; record results accurately.
Fulfill Tier 1 requests such as user provisioning support, password resets, account lockout resolution, and approved software installation on endpoint devices.
Update asset and configuration records with hardware changes, server names, configuration versions, locations, and warranty information.
Assist with basic virtual machine activities, including cloning approved templates and controlled VM shutdown or startup for maintenance and patching.
Validate and correct inventory information such as IP address assignments, hostnames, system locations, and equipment labels.
Assist senior administrators with field activities, including rack installation, cable management, component replacement, and controlled physical system reboots.
Support NERC CIP readiness by shadowing compliance walkthroughs, documenting physical and logical access points, and maintaining complete evidence records.
Prepare for system patching by staging approved updates and helping test deployment scripts in non-production or sandbox environments.
Follow established SOPs for backups, patch staging, access provisioning, log checks, and endpoint maintenance; stop and elevate when conditions fall outside approved procedures.
Participate in training and knowledge-sharing activities to build foundational knowledge of cybersecurity, disaster recovery, OT operations, and compliance reporting.