OT Onsite Field Engineer — Infrastructure & Readiness

FlagshipKansas.Tech; Topeka (KS); On-site; USD 104,800 - 192,200; Full time

Job summary

EY is seeking a hands-on Onsite Field Support Engineer – OT to enable site readiness, asset onboarding, and infrastructure coordination in industrial technology environments. You will support implementation validation, troubleshoot connectivity, and ensure a smooth handoff to operations.

The role requires broad experience in infrastructure, networking, and OT environments, with strong problem-solving, field execution discipline, and effective coordination with site personnel, vendors, and remote

Qualifications

• Bachelor’s degree in Information Technology, Engineering, Cybersecurity, Computer Science, or equivalent technical experience preferred.
• 5+ years of experience in field support, infrastructure support, networking, cybersecurity, industrial technology, or implementation roles.
• Experience supporting site-based technology deployments, infrastructure implementation, or operational readiness activities.
• Working knowledge of networking fundamentals, IP addressing, VLANs, routing/switching concepts, and connectivity troubleshooting.
• Ability to work in manufacturing, laboratory, industrial, or operational environments where safety, production continuity, and site coordination are important.
• Strong troubleshooting, documentation, communication, and coordination skills.
• Ability to travel and support onsite implementation activities as required.

Responsibilities

• Support site onboarding, implementation readiness, and deployment activities for OT and industrial environments.
• Assist with site surveys, readiness checks, deployment logistics, and implementation preparation.
• Coordinate local field activities with project teams, engineering resources, site personnel, vendors, and support teams.
• Identify access issues, site constraints, environmental limitations, and technical dependencies that may affect implementation.
• Assist with installation, validation, and troubleshooting of network and security infrastructure.
• Support connectivity checks, cabling coordination, device placement, switchport identification, VLAN/IP information gathering, and basic network troubleshooting.
• Validate communication paths between OT assets, site infrastructure, monitoring platforms, and approved network/security services.
• Coordinate with specialized engineering teams when configuration, architecture, or advanced troubleshooting support is required.
• Support asset onboarding and inventory documentation.
• Perform initial triage and escalate as needed.

Skills

Troubleshooting

Documentation

Communication

Coordination

Travel readiness

Education

Bachelor’s degree in Information Technology, Engineering, Cybersecurity, Computer Science, or equivalent technical experience preferred.

Tools

Switches

Firewalls

Monitoring tools

Endpoint connectivity

Network troubleshooting

Job description

EY is seeking a hands-on Onsite Field Support Engineer – OT to enable site readiness, asset onboarding, and infrastructure coordination in industrial technology environments. You will support implementation validation, troubleshoot connectivity, and ensure a smooth handoff to operations.

The role requires broad experience in infrastructure, networking, and OT environments, with strong problem-solving, field execution discipline, and effective coordination with site personnel, vendors, and remote