OT Onsite Field Engineer - Infrastructure & Readiness

EY; Sacramento (CA); Hybrid; USD 126,000 - 219,000; Full time

Benefits offered by this job

Hybrid work model

Medical and dental coverage

Pension and 401(k)

Paid time off

Job summary

EY is seeking an Onsite Field Support Engineer – OT to drive site readiness, coordinate infrastructure, onboard assets, validate deployments, troubleshoot issues, document activities, and support transition to steady-state operations in operational technology environments.

The role requires broad infrastructure and troubleshooting capabilities across networks, endpoints, and OT environments, with strong coordination with site personnel, engineering teams, vendors, and remote support teams.

Qualifications

• Bachelor's degree in Information Technology, Engineering, Cybersecurity, Computer Science, or equivalent technical experience preferred.
• 5+ years of experience in field support, infrastructure support, networking, cybersecurity, industrial technology, or implementation roles.
• Experience supporting site-based technology deployments, infrastructure implementation, or operational readiness activities.
• Working knowledge of networking fundamentals, IP addressing, VLANs, routing/switching concepts, and connectivity troubleshooting.
• Ability to work in manufacturing, laboratory, industrial, or operational environments where safety, production continuity, and site coordination are important.
• Strong troubleshooting, documentation, communication, and coordination skills.
• Ability to travel and support onsite implementation activities as required.

Responsibilities

• Site onboarding, implementation readiness, and deployment activities for OT and industrial environments.
• Assist with site surveys, readiness checks, deployment logistics, and implementation preparation.
• Coordinate local field activities with project teams, engineering resources, site personnel, vendors, and support teams.
• Identify access issues, site constraints, environmental limitations, and technical dependencies that may affect implementation.

Skills

Field engineering

Networking

Troubleshooting

Documentation

Coordination

Travel

Education

Bachelor's degree in IT/Engineering/CS or equivalent

Tools

CompTIA Network+

Security+

CCNA

ITIL

Job description

EY is seeking an Onsite Field Support Engineer – OT to drive site readiness, coordinate infrastructure, onboard assets, validate deployments, troubleshoot issues, document activities, and support transition to steady-state operations in operational technology environments.

The role requires broad infrastructure and troubleshooting capabilities across networks, endpoints, and OT environments, with strong coordination with site personnel, engineering teams, vendors, and remote support teams.