Osteria Mozza Server

Four Seasons; Hawaii; On-site; USD 40,000 - 56,000; Full time

Job summary

Four Seasons Resort Lanai is seeking a server who shares a passion for excellence and infuses enthusiasm into every interaction. You will greet guests, introduce them to the restaurant, and provide attentive, professional table service while guiding guests through menu offerings and daily specials.

Responsibilities include taking accurate orders, coordinating with the kitchen for timing, and ensuring guest satisfaction from arrival to departure.

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Located on the southeastern coast of the pristine island of Lāna'i, lies the secluded retreat of Four Seasons Resort Lāna'i, an oceanfront destination offering travelers a curated, personalized island escape. The five‑star, five‑diamond Resort offers outdoor restaurants, including Nobu Lāna'i, a kid's club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award‑winning Jack Nicklaus‑signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on‑site observatory.

OSTERIA MOZZA SERVER

The Four Seasons Resort Lāna'i is looking for a Server who share s a passion for excellence and who infuse s enthusiasm into everything they do. Ou r teams h ave the opportunity to shape our guest experience by providing exceptional knowledge o f the Resort and exemplifying the Golden Rule in each interaction. Work authorization r equired .

Osteria Mozza Lāna'i

Acclaimed chef Nancy Silverton is known for Los Angeles eateries such as Michelin‑starred Osteria Mozza, Pizzeria Mozza and chi SPACCA. Signature dishes include Nancy's Caesar, Ricotta & Egg Raviolo, Grilled Hamachi Spiedino and Alla Benno pizza featuring pineapple in a nod to Lanai's heritage. Salads will feature fresh lettuces from nearby Sensei Farms while pasta is made with local eggs, producing a uniquely rich fresh pasta dough. Breakfast specials include Smoked Salmon Crostone , Sourdough Waffles and Eggs in Purgator .

WHAT YOU'LL DO

A Server delivers a welcoming and engaging dining experience by greeting guests, introducing them to the restaurant, and providing attentive, professional table service. This role includes offering menu guidance, accommodating special requests, maintaining properly set and clean tables, and responding to guest needs with courtesy and efficiency to ensure a high level of satisfaction throughout the meal. Responsibilities include, but are not limited to:

• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond ur gently and appropriately to guest concerns and requests .
• Welcome guests and deliver attentive, professional service throughout the dining experience while collaborating closely with the restaurant team and support staff.
• Provide a warm introduction to the restaurant by guiding guests through menu offerings, explaining the restaurant concept, services, and daily specials, offering water service, and ensuring tables are properly set and maintained .
• Describe and guide guests through food and beverage selections with engaging, detailed explanations of ingredients, flavor profiles, origins, and preparation methods.
• Accurately enter guest orders and special requests into the point‑of‑sale system; coordinate with the kitchen to ensure proper timing of courses; and verify completed dishes for accuracy and dietary requirements.
• Ensure guest needs are met to promote overall satisfaction, maintain accurate guest information in the reservations system, promptly clear used items, reset tables as needed, and provide thoughtful recommendations.
• Respond to guest inquiries, concerns, and special requests promptly, courteously, and professionally to maintain a high level of guest satisfaction.
• Close guest checks accurately by processing cash and credit card transactions and handling adjustments, voids, or complimentary items in accordance with established procedures.
• Perform setup, breakdown, and cleaning of tables and service stations in accordance with restaurant standards.

And More !

WHAT TO BRING

Successful candidate must possess legal work authorization in United States

The hospitality business functions seven (7) days a week, twenty‑four (24) hours a day and scheduled