OSS Reinvention Lead: AI-Driven Network Operations

Accenture; Houston (TX); On-site; USD 150,000 - 280,000; Full time

Job summary

Accenture seeks a Telecom OSS Reinvention Senior Manager to guide reinvention of network operations for CSPs. You will blend OSS architecture depth with AI, automation, data, and consulting leadership to modernize OSS and enable autonomous network operations.

Working across strategy, architecture, and implementation, you’ll define autonomous network visions, modernize legacy OSS, apply AI to operations, and establish foundations for higher network autonomy.

Qualifications

• Minimum of 10 years of telecommunications industry and/or technology consulting experience.
• Bachelor's degree in Engineering, Computer Science, Telecommunications, Information Technology, or related field.
• Deep expertise across multiple OSS domains (service and resource inventory, fulfillment and provisioning, network and service assurance, fault and performance management, planning and optimization, network automation).
• Hands‑on architecture or implementation with leading OSS platforms such as Amdocs, Netcracker, ServiceNow Telecom, Ericsson, Nokia, or equivalent.
• Strong understanding of AI/ML, GenAI, orchestration within network operations.
• Deep knowledge of TM Forum Open Digital Architecture (ODA) and Autonomous Networks maturity frameworks.

Responsibilities

• Lead OSS reinvention and solution architecture across inventory, provisioning, assurance, fault and performance management, planning, optimization, and network automation.
• Define target architectures, autonomous network strategies, maturity assessments, business cases, and roadmaps.
• Architect capabilities including zero-touch provisioning, closed-loop assurance, self-healing operations, intelligent orchestration, and AI-driven NOC workflows.
• Shape and guide AI/ML, GenAI, and agentic AI use cases such as predictive maintenance and automated remediation.
• Advise senior leaders on OSS modernization, AI, automation, and autonomous network strategies.
• Lead client engagements and multidisciplinary teams across OSS, network, cloud, data, AI, automation, and architecture.

Skills

OSS architecture depth

AI/ML

Automation

Executive communication

Orchestration

Education

Bachelor's degree in Engineering/CS/Telecom

Advanced degree preferred

Tools

Amdocs

Netcracker

ServiceNow Telecom

Ericsson

Nokia

Job description

Accenture seeks a Telecom OSS Reinvention Senior Manager to guide reinvention of network operations for CSPs. You will blend OSS architecture depth with AI, automation, data, and consulting leadership to modernize OSS and enable autonomous network operations.

Working across strategy, architecture, and implementation, you’ll define autonomous network visions, modernize legacy OSS, apply AI to operations, and establish foundations for higher network autonomy.