AI-Driven OSS Transformation Senior Manager

Accenture; Carmel (IN); On-site; USD 120,000 - 338,000; Full time

Job summary

Accenture in the United States seeks a Telecom OSS Reinvention Senior Manager to lead OSS modernization initiatives for CSP clients, blending telecom architecture, AI, and automation to enable autonomous network operations.

You will guide strategy, target architectures, and implementation across inventory, provisioning, assurance, and automation, travel up to 80%, and mentor diverse teams as you shape new OSS offerings.

Qualifications

• 10+ years in telecommunications or tech consulting with OSS/telecom architecture depth.
• Bachelor’s degree in engineering, computer science, telecommunications, information technology, or related field; advanced degree preferred.
• Experience with leading OSS or network management platforms (Amdocs, Netcracker, ServiceNow Telecom, Ericsson, Nokia).

Responsibilities

• Lead OSS reinvention and solution architecture across inventory, provisioning, assurance, fault and performance management, planning and automation.
• Define target architectures, autonomous network strategies, maturity assessments, business cases and roadmaps.
• Architect capabilities like zero-touch provisioning, closed-loop assurance, self-healing operations, AI-driven NOC workflows.
• Shape and guide AI/ML, GenAI, and automation use cases including predictive maintenance and automated remediation.
• Evaluate OSS platforms and define data, integration, observability, orchestration, and AI capabilities for autonomous operations.
• Provide technical leadership through complex architecture and integration challenges.
• Lead client engagements and multidisciplinary teams across OSS, cloud, data, AI, and architecture.
• Drive business development, proposals, and OSS/autonomous network offerings.

Skills

OSS architecture

AI/ML

Automation

Telecom domain

5G & cloud-native

Project leadership

Stakeholder management

Client engagements

Education

Bachelor's degree in Engineering/CS/Telecommunications/IT

Advanced degree preferred

Tools

Amdocs

Netcracker

ServiceNow Telecom

Ericsson

Nokia

Job description

Accenture in the United States seeks a Telecom OSS Reinvention Senior Manager to lead OSS modernization initiatives for CSP clients, blending telecom architecture, AI, and automation to enable autonomous network operations.

You will guide strategy, target architectures, and implementation across inventory, provisioning, assurance, and automation, travel up to 80%, and mentor diverse teams as you shape new OSS offerings.