Autonomous Telecom OSS Transformation Lead

Accenture; St. Louis (MO); On-site; USD 133,000 - 338,000; Full time

Job summary

Accenture is seeking a Telecom OSS Reinvention Senior Manager to lead modernization of OSS environments for CSPs, applying AI, automation, and advanced architectures to achieve higher network autonomy.

You will work across strategy, architecture, and implementation, shaping target architectures, roadmaps, and AI-driven use cases, while guiding multidisciplinary teams and client engagements.

Qualifications

• Minimum 10 years in telecom or tech consulting with OSS depth.
• Bachelor’s degree in Engineering, CS, Telecom, IT; advanced degree preferred.
• Deep expertise across OSS domains: inventory, fulfillment, provisioning, assurance, fault & performance, automation.

Responsibilities

• Lead OSS reinvention and solution architecture across inventory, provisioning, assurance, fault & performance, planning & optimization, and automation.
• Define target architectures and roadmaps aligned with network and business priorities.
• Architect capabilities including zero-touch provisioning, closed-loop assurance, and AI-driven NOC workflows.
• Guide AI/ML, GenAI, and agentic AI use cases: predictive maintenance, intelligent fault detection, and remediation.
• Apply TM Forum ODA and Autonomous Networks frameworks to modernize OSS toward modular, cloud-native architectures.
• Evaluate OSS platforms and define data, integration, observability, orchestration, and AI needs for autonomous operations.
• Provide technical leadership through complex architecture and data challenges.
• Advise leaders on OSS modernization, AI, automation, and autonomous network strategies.
• Lead client engagements and multidisciplinary teams, while developing talent.

Skills

OSS architecture

AI/ML

NOC operations

Automation

Strategic leadership

Client engagement

Education

Bachelor's degree in Engineering/CS/IT

Tools

Amdocs

Netcracker

ServiceNow Telecom

Ericsson

Nokia

Job description

Accenture is seeking a Telecom OSS Reinvention Senior Manager to lead modernization of OSS environments for CSPs, applying AI, automation, and advanced architectures to achieve higher network autonomy.

You will work across strategy, architecture, and implementation, shaping target architectures, roadmaps, and AI-driven use cases, while guiding multidisciplinary teams and client engagements.