OSR Support Associate – ESOP & Flexible Hours

Ultipro; Cheyenne (WY); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

ESOP (Employee Stock Ownership Plan)

Medical, Dental, and Vision plans

Paid Time Off & Holidays

401(k) Plan

Life Insurance

Job summary

Mead Lumber Company in Cheyenne, WY is seeking an OSR Support Associate to assist Outside Sales Representatives with customer accounts, order processing, and daily sales activities for hardware, lumber, and building materials.

The role emphasizes excellent customer service, accurate communication, and efficient sales support in a fast-paced team environment. Eligible staff participate in ESOP and receive competitive pay plus benefits.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Basic computer and data entry skills.

Responsibilities

• Support Outside Sales Representatives with daily sales activities and customer account management.
• Write tickets for stock and specially ordered products.
• Prepare quotes for stock and non-stock products.
• Process special orders and purchase orders with vendors and stores.
• Monitor and manage assigned open orders and department purchase orders.
• Coordinate deliveries and credit pick-ups.
• Receive and process store shipments in the computer system.
• Deliver products to jobsites as needed.
• Forward order confirmations, invoices, and credits to appropriate parties.
• Assist in resolving customer product or order issues.
• Provide excellent customer service and maintain strong communication with customers, vendors, and team members.

Skills

Organizational skills

Communication skills

Multitasking

Data entry

Teamwork

Problem-solving

Customer service

Job description

Mead Lumber Company in Cheyenne, WY is seeking an OSR Support Associate to assist Outside Sales Representatives with customer accounts, order processing, and daily sales activities for hardware, lumber, and building materials.

The role emphasizes excellent customer service, accurate communication, and efficient sales support in a fast-paced team environment. Eligible staff participate in ESOP and receive competitive pay plus benefits.