OSINT Platform Support Specialist - Training & Discovery

RPMGlobal; Bethesda, Northern (MD, KY); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Base-2 Solutions in Bethesda, MD seeks a TS/SCI-cleared OSINT Platform User Support Specialist 3 to support the POSTMAN workflow for Open Source Intelligence. The role aids IC users in software familiarity, tradecraft discovery, and data retrieval to support analysis and operations.

The ideal candidate combines intelligence experience with training end-user skills, collaborative mindset, and the ability to work with mission partners to improve data discovery and user adoption.

Qualifications

• Active TS/SCI with ability to obtain a CI Polygraph.
• Bachelor's degree with 6 years of OSINT experience; additional 3 years may substitute for degree.
• Experience with Intelligence Community and law enforcement agencies.
• Experience creating user guides and training end users for software platforms.
• Ability to work in a dynamic, fast-paced environment and solve complex problems.
• Strong written and verbal communication skills and collaboration with partners.

Responsibilities

• Become a POSTMAN power user to support discovery of critical intelligence insights.
• Provide POSTMAN familiarization and discovery tradecraft support to IC users.
• Collaborate with POSTMAN team, customer staff, and IC users to understand requirements.
• Offer SME guidance on platform use and tradecraft through in-person and virtual outreach.
• Build relationships to enable use of novel technologies and data in finished products.
• Identify opportunities to increase user adoption of POSTMAN software.
• Create POSTMAN training materials and user familiarization content.
• Document user requirements for POSTMAN development teams.
• Collect and analyze metrics to refine user engagements and data discovery.

Skills

OSINT analysis

Communication

Training end users

Team collaboration

Problem solving

Education

Bachelor's Degree

Associates Degree

High School Diploma/GED

Masters Degree

PhD

Tools

Elasticsearch/Kibana

Tableau

ArcGIS

Analyst Notebook

Jira

Confluence

Microsoft Office

SharePoint

Job description

Base-2 Solutions in Bethesda, MD seeks a TS/SCI-cleared OSINT Platform User Support Specialist 3 to support the POSTMAN workflow for Open Source Intelligence. The role aids IC users in software familiarity, tradecraft discovery, and data retrieval to support analysis and operations.

The ideal candidate combines intelligence experience with training end-user skills, collaborative mindset, and the ability to work with mission partners to improve data discovery and user adoption.