OS&D Operations Specialist: Freight Resolution & Compliance

XPO; Salt Lake City (UT); Sur place; USD 29 000 - 41 000; Plein temps

Avantages offerts par ce poste

Health insurance on day one

Life and disability insurance

13 days PTO first year

9 paid company holidays

401(k) with company match

Education assistance

Incentive plan

Résumé du poste

XPO is hiring a Senior Specialist, Operations OSD in Salt Lake City. You will research over, short and damaged freight, process related documentation and prevent claims by swift resolution.

You will communicate with customers, operations and vendors to resolve issues and ensure proper handling of hazmat records and PODs. The role offers day-one health insurance and a range of company benefits.

Qualifications

• 2 years of operational experience in transportation, warehousing or a similar field.
• Strong critical thinking and planning ability, the flexibility to work in a fast-paced environment and ability to dive into the details.
• Excellent verbal and written communication skills and the ability to communicate information in a clear and understandable manner.
• Strong computer, typing and 10-key skills.
• Proficiency in Microsoft Office.

Responsabilités

• Research over, short and damaged freight and process related documentation for quick customer resolution and claim prevention.
• Communicate with customers, operations and vendors to resolve issues around shipments identified as over, short, damaged, refused or stranded.
• Use tools related to matching freight and documenting shipment dispositions.
• Develop strong relationships with operational teams to solve recurring issues.
• Monitor paperwork controls and processes that impact claims, ensuring timely communication of exceptions and proper POD handling.
• Track hazmat records to match physical and electronic inventory; coordinate with vendors on spills disposal to meet EPA/OSHA standards.
• Bill shipments under tariffs and pricing agreements.
• Collaborate with Cargo Claims Team to complete daily tasks to prevent claims.

Connaissances

Operational experience

Critical thinking

Communication

Typing & 10-key

Microsoft Office

Outils

Microsoft Office

Description du poste

XPO is hiring a Senior Specialist, Operations OSD in Salt Lake City. You will research over, short and damaged freight, process related documentation and prevent claims by swift resolution.

You will communicate with customers, operations and vendors to resolve issues and ensure proper handling of hazmat records and PODs. The role offers day-one health insurance and a range of company benefits.