OS&D Operations Specialist — Freight Claims & Hazmat

XPO, Inc.; Salt Lake City (UT); Sur place; USD 29 000 - 41 000; Plein temps

Avantages offerts par ce poste

Health insurance

Life and disability insurance

PTO (earn up to 13 days first year)

9 paid company holidays

401(k) with company match

Education assistance

Incentive plan participation

Résumé du poste

XPO, Inc. is seeking a Senior Specialist, Operations OSD in Salt Lake City, UT to research over, short and damaged freight, process related documents, and resolve errors for quick customer resolution and claim prevention. You will communicate with customers, operations and vendors to fix issues.

Pay starts at 25.42/hour. Full health, life and disability insurance from day one, PTO, holidays, a 401(k) with company match and education assistance.

Qualifications

• 2 years of operational experience in transportation, warehousing or a similar field.
• Strong critical thinking, planning ability and adaptability in a fast-paced environment.
• Excellent verbal and written communication; ability to convey information clearly.
• Strong computer, typing and 10-key skills; proficient in Microsoft Office.

Responsabilités

• Research over, short and damaged freight and resolve related documentation and errors for quick customer resolution and claim prevention.
• Communicate with customers, operations and vendors to resolve issues around shipments identified as over, short, damaged, refused or stranded.
• Effectively use tools related to matching freight, documenting shipment dispositions, etc.
• Develop strong relationships with operational teams at service centers to solve recurring issues.
• Monitor controls of paperwork and processes that impact claims, such as timely communication of exceptions and POD handling.
• Track hazmat records to ensure inventory matches electronic records; coordinate spill disposal with vendors per EPA/OSHA standards.
• Bill shipments under tariffs and pricing agreements.
• Work with Cargo Claims Team to ensure tasks are completed daily to prevent claims.

Connaissances

Operational experience in transport/wa

Critical thinking & planning

Verbal & written communication

Typing & 10-key

Outils

Microsoft Office

Description du poste

XPO, Inc. is seeking a Senior Specialist, Operations OSD in Salt Lake City, UT to research over, short and damaged freight, process related documents, and resolve errors for quick customer resolution and claim prevention. You will communicate with customers, operations and vendors to fix issues.

Pay starts at 25.42/hour. Full health, life and disability insurance from day one, PTO, holidays, a 401(k) with company match and education assistance.