OS&D Operations Specialist: Freight Claims & Hazmat

XPO Logistics, Inc.; Mesa (AZ); Sur place; USD 29 000 - 41 000; Plein temps

Avantages offerts par ce poste

Health insurance

Life insurance

Disability insurance

PTO 13 days

9 holidays

401(k) match

Education assistance

Résumé du poste

XPO Logistics, Inc. is seeking an Operations Specialist for Over, Short and Damage at our Mesa, AZ location.

You will research over, short and damaged freight, process documentation, resolve errors, and support quick customer resolution and claim prevention. Your day includes communicating with customers, operations and vendors, using freight-matching tools, and building strong cross-functional relationships to solve recurring issues while ensuring accurate hazmat records and compliance with

Qualifications

• 2 years of operational experience in transportation or warehousing.
• Strong critical thinking and planning ability; able to work in a fast-paced environment.
• Excellent verbal and written communication; clear information delivery.
• Strong computer, typing and 10-key skills.
• Proficiency in Microsoft Office.

Responsabilités

• Research over, short, and damaged freight and process documentation to resolve errors.
• Communicate with customers, operations and vendors to resolve shipment issues.
• Use tools related to matching freight and documenting dispositions.
• Develop relationships with service center teams to solve recurring issues.
• Monitor paperwork controls and timely communication of exceptions.
• Maintain hazmat records and ensure EPA/OSHA compliance; coordinate spill disposal with vendors.
• Bill shipments under tariffs and pricing agreements.
• Collaborate with Cargo Claims Team to complete daily tasks.

Connaissances

Operational experience

Critical thinking

Planning ability

Strong communication

Outils

Microsoft Office

Description du poste

XPO Logistics, Inc. is seeking an Operations Specialist for Over, Short and Damage at our Mesa, AZ location.

You will research over, short and damaged freight, process documentation, resolve errors, and support quick customer resolution and claim prevention. Your day includes communicating with customers, operations and vendors, using freight-matching tools, and building strong cross-functional relationships to solve recurring issues while ensuring accurate hazmat records and compliance with