OS&D Clerk: Precision Freight Claims & Inventory

Old Dominion Freight Line, Inc.; Bakersfield (CA); Hybrid; USD 70,894,000 - 87,767,000; Full time

Benefits offered by this job

Health benefits

401k retirement plan

Paid time off

Job summary

Old Dominion Freight Line, Inc. in Bakersfield, CA is seeking an OS&D Clerk to inspect shipments, determine root causes of damages or shortages, and work with claimants to resolve issues. The role emphasizes accuracy, customer service, and cross-team collaboration in a fast-paced OD Family culture.

The position offers full-time hours with benefits and opportunities for growth. A willingness to handle Hazmat materials and use systems like AS400 and SAP is preferred.

Qualifications

• High School Diploma or equivalent preferred.
• 1 year of office and/or operations experience, preferably in the transportation industry.
• Proficient with Microsoft Office.
• Experience with AS400 and SAP preferred.
• Experience handling Hazmat materials preferred.
• Excellent verbal and written communication skills.
• Detail oriented with the ability to multi task.

Responsibilities

• Locate overages, shortages and damaged freight and research and resolve issues.
• Provide exceptional customer service to internal and external customers.
• Properly handle different types of freight including Hazmat materials.
• Prepare paperwork to process OS&D freight including repackaging OS&D freight as needed.
• Maintain accurate records for reporting OS&D freight on a daily and weekly basis.
• Assist with answering telephones and provide superior customer service.
• May also perform customer service duties such as providing quotes, taking orders and answering general customer questions

Skills

Verbal and written communication

Detail oriented

Multitasking

Education

High School Diploma or equivalent

Tools

Microsoft Office

AS400

SAP

Job description

Old Dominion Freight Line, Inc. in Bakersfield, CA is seeking an OS&D Clerk to inspect shipments, determine root causes of damages or shortages, and work with claimants to resolve issues. The role emphasizes accuracy, customer service, and cross-team collaboration in a fast-paced OD Family culture.

The position offers full-time hours with benefits and opportunities for growth. A willingness to handle Hazmat materials and use systems like AS400 and SAP is preferred.