Orthopedics Patient Care Coordinator

Southeast Orthopedic Specialists, LLC

Jacksonville (FL)

Hybride

USD 38 000 - 54 000

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Avantages offerts par ce poste

Health benefits
Health stipend
401(k) with company match
Employee assistance program
PTO & holidays

Résumé du poste

Southeast Orthopedic Specialists in Jacksonville, FL seeks a Team Care Coordinator to serve as the primary liaison between patients, providers, and the healthcare team to ensure smooth care delivery. You will guide patients through their healthcare journey, helping them understand conditions, medications, and provider instructions.

You will support providers by handling administrative and clinical tasks that allow more face-to-face patient care, document visits, assist with procedures, manage

Qualifications

  • High school diploma/GED or equivalent (medical background or relevant coursework preferred).
  • CMA certification or college degree in healthcare/anatomy is a plus.
  • Strong organizational, typing, and computer skills.
  • Excellent interpersonal and communication skills.
  • Ability to multi-task, work under pressure, and maintain confidentiality.
  • Typing speed of 40+ WPM; ability to work independently while supporting team efficiency.

Responsabilités

  • Serve as the primary liaison between patients, providers, and the healthcare team to ensure smooth care delivery.
  • Guide patients through their healthcare journey, helping them understand conditions, medications, and provider instructions.
  • Support providers by handling administrative and clinical tasks that allow more face-to-face patient care.
  • Document patient visits accurately, including history, procedures, exams, and provider plans.
  • Assist with in-office procedures (injections, aspirations, suture removal).
  • Complete disability/FMLA paperwork and call in prescriptions/refills.
  • Schedule appointments and procedures; triage patient calls.
  • Coordinate with WC adjusters, home health agencies, and nurse case managers.
  • Manage provider schedules and submit/renew physical therapy orders.

Connaissances

Interpersonal skills
Communication skills
Typing 40+ wpm
Multitasking
Confidentiality

Formation

High school diploma or GED
CMA certification

Outils

Medical office software

Description du poste

Southeast Orthopedic Specialists in Jacksonville, FL seeks a Team Care Coordinator to serve as the primary liaison between patients, providers, and the healthcare team to ensure smooth care delivery. You will guide patients through their healthcare journey, helping them understand conditions, medications, and provider instructions.

You will support providers by handling administrative and clinical tasks that allow more face-to-face patient care, document visits, assist with procedures, manage

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