Orthopedics Patient Access Specialist

VCU Health; Colonial Heights (VA); On-site; USD 22,000 - 33,000; Full time

Job summary

VCU Health is seeking a Patient Access Representative to provide courteous, efficient front-desk service, schedule and register patients, and verify insurance information. The role involves collecting co-pays, assisting with financial counseling, and ensuring data accuracy within the registration systems.

The ideal candidate will have a high school diploma or GED, strong computer skills, and experience with Microsoft Office and EMR/registration systems.

Qualifications

• High school diploma or GED required.
• Typing 40 wpm and basic computer skills required.
• Experience with Microsoft Office and internet navigation preferred.

Responsibilities

• Greet patients and coordinate reception, scheduling and registration for appointments and procedures.
• Verify patient information and insurance eligibility; collect co-pays when applicable.
• Assist with financial counseling and financial clearance as needed.
• Maintain confidentiality and accuracy of records and data entry.

Skills

Typing 40 wpm

Computer literacy

Education

High school diploma or GED

Associate's or Bachelor's in Accounting/Finance/Business/Healthcare Admin

Tools

Microsoft Office

EMR/Registration systems

Job description

VCU Health is seeking a Patient Access Representative to provide courteous, efficient front-desk service, schedule and register patients, and verify insurance information. The role involves collecting co-pays, assisting with financial counseling, and ensuring data accuracy within the registration systems.

The ideal candidate will have a high school diploma or GED, strong computer skills, and experience with Microsoft Office and EMR/registration systems.