Supervisor, Physician Office I - Orthopedics TBJ

Saint Francis Hospital Muskogee, Inc.; Warren (MI); Vor Ort; USD 55.000 - 85.000; Vollzeit

Zusammenfassung

Saint Francis Hospital Muskogee, Inc. seeks a Supervisor Physician Office I to oversee physician office operations and staff, ensuring efficient daily practice and high patient care quality. The role acts as frontline support and substitutes for absent staff when needed.

The position requires a minimum of 3 years in a physician office setting, strong knowledge of Microsoft 365, practice management software, and HIPAA/OSHA policies, with excellent communication and a detail-oriented approach.

Qualifikationen

• MS365 and physician practice management software knowledge required.
• Experience with HIPAA and OSHA policies.
• Minimum 3 years related experience in a physician office setting.

Aufgaben

• Provide direct support to front office or back office operations to enhance daily practice.
• Coordinate daily operations of the physician practice site.
• Recruit, orient, counsel, and evaluate staff to ensure quality patient care.
• Serve as liaison for patients, government agencies, and third‑party payers onsite.
• Lead quality initiatives, safety functions, and staff engagement.
• Monitor practice site revenue generation and expense allocations.

Kenntnisse

Microsoft 365

Physician office management

Financial management

HR management

Communication skills

Patient satisfaction

Detail oriented

Ausbildung

High School Diploma or GED

Tools

IDX

Practice management software

Jobbeschreibung

Current Saint Francis Employees -

Full Time

Days

Job Summary: The Supervisor Physician Office I supervises physician office employees engaged in daily physician practice operations to result in facilitating effective daily practice operations and delivery of quality patient care. This role serves as direct support to front office or back office and as an alternate to perform the functions of staff in their absence and to achieve satisfactory patient care.

Minimum Education: High School Diploma or GED.

Licensure, Registration and/or Certification: None.

Work Experience: Minimum 3 years related experiance.

Knowledge, Skills and Abilities: Knowledge of Microsoft 365 and other applicable software. Working knowledge of physician practice management. Knowledge of basic fiscal management and human resource management practices. Excellent communication skills, both written and verbal that present clear and concise information. Ability to maintain exemplary patient satisfaction. Ability to serve as key individual onsite to resolve patient concerns. Ability to be detailed oriented as required in the examination of clinical and numerical data.

Essential Functions and Responsibilities: Provides direct support to front office or back office. Prepares reports and correspondence pursuant to physician practice daily operations as required. Coordinates the daily operations of the physician practice site. Recruits, orients, counsels and evaluates a team of engaged employees to assure quality patient care. Serves as liaison for patients, government agencies and third-party payers for the purpose of providing an onsite contact for individual practice sites. Serves as liaison between administration and physicians and staff. Assures staff knowledge and compliance with all related entities, HIPAA and OSHA policies and procedures. Leads quality initiatives and safety functions. Leads activities to promote employee engagement as team members. Proficiently uses IDX and other computer applications to achieve optimum patient care efficiencies. Assists in the monitoring of the practice site revenue generation and expense allocations.

Decision Making: Independent judgment in making decisions involving non-routine problems under general supervision.

Working Relationships: Direct supervision of others. Prepares and gives performance evaluations. Works directly with patients and/or customers. Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Works frequently with individuals at Director level or above.

Special Job Dimensions: None.

Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job.This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

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Location:
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Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This position has been identified as a safety sensitive position. This statute allows employers to lawfully refuse to hire applicants for safety-sensitive jobs or to discipline or discharge employees who work in safety-sensitive jobs if they test positive for marijuana, even if they have a valid license to use medical marijuana.

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