Orthopedics Medical Assistant — Patient Care & EMR Pro

Holyoke-Medical-Center; Amherst (MA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Sign-on bonus

Health insurance

Dental and vision insurance

Disability insurance

Tuition reimbursement

403(b) plan

Free onsite parking

Job summary

Holyoke Medical Center Orthopedics & Sports Center is seeking a Medical or Clinical Assistant to support patient flow and clinical reporting requirements. You will review charts, verify EMR data, room patients, and assist with examinations and injections.

Responsibilities include coordinating follow-up care, managing prescriptions, maintaining EMR records, and ensuring clean, stocked exam rooms. A multi-tasking, English-proficient candidate with a health services background is preferred.

Qualifications

• High school diploma or equivalent and ability to read, write, and communicate in English.
• Successful completion of Medical Assistant program with ABHES or CAAHEP accreditation; must be certified within six months with RMA/AMT, CMA/AAMA, or CCMA/NHA.
• EMT Certification in Massachusetts or CNA Certification in Massachusetts as applicable.

Responsibilities

• Review and verify EMR documentation, lab results, and visit information before appointments.
• Room patients and document vital signs, medical history, medications, and allergies in the EMR.
• Prepare patients for examinations and procedures with clear communication and address questions.
• Assist physicians during examinations and procedures, including injections and delegated tasks.
• Process prescription refills and coordinate with pharmacies for approvals.
• Schedule follow-ups, referrals, and diagnostic testing; provide patient education resources.
• Maintain accurate EMR records with timely documentation and EMR messaging.
• Prepare, stock, clean, and organize exam rooms; sterilize and transport instruments; ensure supplies.
• Monitor operations by logging quality controls and reporting equipment issues; maintain a safe environment.
• Support clinic operations by answering phones, training, and assisting other departments as needed.

Skills

English proficiency

Patient-focused care

Clinical support

Education

Medical Assistant program (ABHES/CAAHEP)

EMT Certification (Massachusetts)

CNA Certification (Massachusetts)

Tools

EMR system

Job description

Holyoke Medical Center Orthopedics & Sports Center is seeking a Medical or Clinical Assistant to support patient flow and clinical reporting requirements. You will review charts, verify EMR data, room patients, and assist with examinations and injections.

Responsibilities include coordinating follow-up care, managing prescriptions, maintaining EMR records, and ensuring clean, stocked exam rooms. A multi-tasking, English-proficient candidate with a health services background is preferred.