Orthopedics Front Office Specialist (PRN)

Lifepoint Health; North Carolina; On-site; USD 21,000 - 29,000; Full time

Job summary

Rutherford Regional Health System, part of Lifepoint Health, is seeking a Medical Office Assistant to support front desk operations and patient flow. You will greet patients, collect demographics and insurance details, and assist with check-in/check-out processes in a fast-paced environment.

You will coordinate referrals, manage calls, and help maintain organized front-office records to ensure timely care. Prior medical office experience and terminology knowledge are preferred.

Qualifications

• High school diploma or equivalent.
• Medical front office experience preferred.
• Knowledge of medical terminology preferred.
• Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Responsibilities

• Greets visitors and communicates with patients and providers.
• Coordinates workflow and complies records of office activities.
• Completes all aspects of check-in/check-out process.
• Enters and updates patient demographics and insurance information.
• Collects copay/coinsurance balances for current visit and outstanding balances.
• Completes pre-appointment checklists and prepares accordingly.
• Places, answers, and directs phone calls and distributes messages.
• Keeps office area neat and tidy.
• Monitors and maintains log of needed office supplies.
• Handles information requests, including reviewing files and records.
• Schedules referrals and notifies patients as needed.

Skills

Greeting patients

Check-in/out processes

Records management

Medical terminology

Phone etiquette

Education

High school diploma

Tools

EHR software

Job description

Rutherford Regional Health System, part of Lifepoint Health, is seeking a Medical Office Assistant to support front desk operations and patient flow. You will greet patients, collect demographics and insurance details, and assist with check-in/check-out processes in a fast-paced environment.

You will coordinate referrals, manage calls, and help maintain organized front-office records to ensure timely care. Prior medical office experience and terminology knowledge are preferred.