Medical Office Assistant — Front Desk & Patient Coordination

Lifepoint Health; Northern (KY); Hybrid; USD 28,000 - 42,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vision

PTO and unpaid family leave

Tuition assistance and 401(k) with 401

Mental, physical, and financial well‑n

Career development opportunities

Travel and entertainment discount

Job summary

Lifepoint Health's Rutherford Regional Health System in Rutherford County is hiring a Medical Office Assistant. You will greet visitors, coordinate workflow, handle check-in/check-out, update demographics and insurance, collect copays, and prepare pre-appointment checklists.

You will schedule referrals, respond to calls, keep the front desk organized, monitor supply levels, and support practice leads, managers and Market director.

Qualifications

• High school diploma or equivalent required.
• Medical front office experience preferred.
• Knowledge of medical terminology preferred.
• Ability to think critically and act with limited supervision.
• Comfortable working in a stressful environment.

Responsibilities

• Greets visitors and communicates with patients and providers.
• Coordinates workflow and maintains records of office activities.
• Completes all check-in/check-out processes.
• Enters and updates patient demographics and insurance information.
• Collects copays/coinsurance balances for current and outstanding visits.
• Completes pre-appointment checklists and prepares accordingly.
• Manages phone calls, messages, and forwarding as needed.
• Keeps the front desk and office area neat and tidy.
• Monitors supplies and handles office requests promptly.
• Schedules referrals and notifies patients as needed.

Skills

Medical terminology

Front desk experience

Critical thinking

Decisive judgement

Ability to work with minimal supervisi

Education

High school diploma or equivalent

Job description

Lifepoint Health's Rutherford Regional Health System in Rutherford County is hiring a Medical Office Assistant. You will greet visitors, coordinate workflow, handle check-in/check-out, update demographics and insurance, collect copays, and prepare pre-appointment checklists.

You will schedule referrals, respond to calls, keep the front desk organized, monitor supply levels, and support practice leads, managers and Market director.