Orthopedics Front Desk & Scheduling Specialist

Penn State Health; Enola (PA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Tuition discount

Comprehensive benefits

Job summary

Penn State Health is seeking a Medical Office Associate for Orthopedics General. You will provide front office support, manage patient intake, scheduling, registrations, and payments, and assist with inquiries.

The role involves handling communications and coordinating patient care in a fast-paced clinic. Ideal candidates will have a high school diploma or equivalent and at least one year of medical office experience, with excellent interpersonal skills and attention to detail.

Qualifications

• Front office support for clinical operations
• Ability to schedule, register, and collect payments
• Strong interpersonal and customer service skills required

Responsibilities

• Schedule, check-in, and register patients per policy
• Handle patient check-out, scheduling, and education materials
• Answer phones and respond to inquiries professionally
• Process patient letters and electronic messages
• Monitor task lists and voicemails per guidelines

Skills

Front office operations

Patient scheduling

Interpersonal skills

Customer service

Education

High School diploma or equivalent

Tools

HIPAA forms

Job description

Penn State Health is seeking a Medical Office Associate for Orthopedics General. You will provide front office support, manage patient intake, scheduling, registrations, and payments, and assist with inquiries.

The role involves handling communications and coordinating patient care in a fast-paced clinic. Ideal candidates will have a high school diploma or equivalent and at least one year of medical office experience, with excellent interpersonal skills and attention to detail.