Orthopedic Front Office Coordinator

Florida Medical Clinic; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Orlando Health Jewett Orthopedic Institute in Zephyrhills, FL is seeking a Front Office Assistant to support ambulatory operations, including patient registration, appointment scheduling, and referrals, under supervision of Practice Operations leadership.

The role emphasizes accurate data collection, courteous patient interactions, and compliance with privacy policies, with regular daytime hours and a focus on improving patient satisfaction.

Qualifications

• High School graduate or equivalent.
• Six months of clerical, office or customer service experience.
• Ability to collect and verify patient demographics and insurance information.
• Commitment to privacy and compliance with policies.

Responsibilities

• Schedules patient appointments per protocols and patient preference.
• Obtains accurate patient demographic and insurance information.
• Processes requests for medical records per policy.
• Answers telephone calls professionally and directs inquiries.
• Supports billing services as requested.
• Maintains regular, punctual attendance per policy.

Skills

Customer service

Phone etiquette

Data entry

EHR systems

Multitasking

Education

High School diploma

Tools

Billing software

Office suite

EHR access

Job description

Orlando Health Jewett Orthopedic Institute in Zephyrhills, FL is seeking a Front Office Assistant to support ambulatory operations, including patient registration, appointment scheduling, and referrals, under supervision of Practice Operations leadership.

The role emphasizes accurate data collection, courteous patient interactions, and compliance with privacy policies, with regular daytime hours and a focus on improving patient satisfaction.