Orthopedic Clinic Care Coordinator

Michigan Orthopaedic Surgeons; Royal Oak (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

Michigan Orthopaedic Surgeons in Royal Oak seeks a Clinical Support Assistant to support the clinical team with triage, accurate documentation, and timely follow-up. The role focuses on patient calls, EMR entry, and ensuring smooth clinic operations.

The position involves rooming patients, obtaining vitals, assisting with basic procedures, and maintaining exam room readiness while adhering to HIPAA and organizational policies.

Qualifications

• High school diploma or GED required.
• Healthcare, clinical assistant, or administrative support experience preferred.
• Orthopaedic or specialty clinic experience is a plus.

Responsibilities

• Triage patient calls in the clinical queue according to protocols.
• Document phone triage interactions in the EMR accurately and route cases.
• Assist with rooming patients, taking vitals, and preparing exam rooms.
• Maintain exam room readiness and medical supply inventory.
• Ensure clinic readiness and HIPAA compliance.
• Perform other duties to support patient care and operations.

Skills

Healthcare experience

Administrative support

Clinical triage

Education

High school diploma or GED

Orthopaedic clinic experience (preferred)

Tools

EMR (Electronic Medical Records)

Job description

Michigan Orthopaedic Surgeons in Royal Oak seeks a Clinical Support Assistant to support the clinical team with triage, accurate documentation, and timely follow-up. The role focuses on patient calls, EMR entry, and ensuring smooth clinic operations.

The position involves rooming patients, obtaining vitals, assisting with basic procedures, and maintaining exam room readiness while adhering to HIPAA and organizational policies.