Orthopedic Clinic Administrative Assistant

The General Hospital Corporation; Waltham (MA); Vor Ort; USD 24.000 - 32.000; Vollzeit

Benefits dieser Stelle

Medical-dental-vision insurance

403(b) retirement plan

Tuition reimbursement

MBTA pass discount

Employee perks

Zusammenfassung

The General Hospital Corporation is seeking an organized Front Desk/Patient Services Associate to support an Orthopedic Ambulatory Clinic onsite, Monday through Friday. This role emphasizes a welcoming, efficient patient experience and smooth daily operations.

You will check in/out patients, verify demographics and insurance, schedule appointments, collect co-pays, enroll patients in the portal, and maintain accurate Epic records while coordinating with radiology and casting services.

Qualifikationen

• 2-3 years of office experience in a healthcare or customer service setting is preferred.
• Strong communication and professional interpersonal skills are required.
• Proficiency with Microsoft Office and standard office procedures.

Aufgaben

• Serve as the first point of contact for patients during check-in and check-out.
• Coordinate appointments, follow-up visits, calls, and inquiries.
• Verify demographics, insurance, referrals, and record documentation in Epic.
• Collect co-pays, assist with forms and portal enrollment, coordinate with radiology and casting.
• Inform patients about delays and support efficient patient flow with staff.

Kenntnisse

Microsoft Office Suite

Communication skills

Organizational skills

Multitasking

Time management

Ausbildung

High school diploma or equivalent

Jobbeschreibung

The General Hospital Corporation is seeking an organized Front Desk/Patient Services Associate to support an Orthopedic Ambulatory Clinic onsite, Monday through Friday. This role emphasizes a welcoming, efficient patient experience and smooth daily operations.

You will check in/out patients, verify demographics and insurance, schedule appointments, collect co-pays, enroll patients in the portal, and maintain accurate Epic records while coordinating with radiology and casting services.