Orthopedic Central Scheduler - Patient Access

TOA; Knoxville (TN); Vor Ort; USD 34.000 - 42.000; Vollzeit

Zusammenfassung

Tennessee Orthopaedic Alliance (TOA) is seeking a detail-oriented Central Scheduler in Knoxville, TN to coordinate patient appointments, manage therapist calendars, verify insurance, and handle initial intake and billing.

The ideal candidate will have strong organizational and communication skills, at least 1 year of medical scheduling experience, and proficiency with EMR systems such as Epic and WebPT. TOA is an equal opportunity employer.

Qualifikationen

• High school diploma or GED required; associate's or bachelor's degree preferred.
• Typically 1+ years of administrative or scheduling experience in a medical or clinical setting.
• Strong organization and communication skills; proficient with EMR and scheduling software.

Aufgaben

• Book initial evaluations and ongoing treatment sessions, manage therapist calendars, and accommodate cancellations or reschedules.
• Greet patients, collect demographic information, and guide them through required paperwork.
• Verify insurance eligibility, obtain prior authorizations, and explain financial responsibility or co-pays to patients.
• Answer phones, respond to inquiries, and assist physical therapists with daily operational tasks.
• Collect co-pays, process payments, and ensure accurate data entry into EMR systems.

Kenntnisse

Organization

Verbal communication

Problem-solving

Epic

WebPT

Ausbildung

High school diploma or GED

Associate's or Bachelor's degree preferred

Jobbeschreibung

Tennessee Orthopaedic Alliance (TOA) is seeking a detail-oriented Central Scheduler in Knoxville, TN to coordinate patient appointments, manage therapist calendars, verify insurance, and handle initial intake and billing.

The ideal candidate will have strong organizational and communication skills, at least 1 year of medical scheduling experience, and proficiency with EMR systems such as Epic and WebPT. TOA is an equal opportunity employer.