Orthopedic Medical Assistant – Patient Care & Scheduling

TOA; Knoxville (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Tennessee Orthopaedic Alliance (TOA) is the state's largest orthopaedic surgery group with 35+ locations. We seek a Medical Assistant to support clinical staff and ensure excellent patient care and smooth operations.

You will escort patients, take histories, perform vitals, assist with procedures, and coordinate scheduling and paperwork. CPR certification and a patient-centered attitude are essential for this on-site role in Knoxville.

Qualifications

• At least 1 year of experience as a medical assistant.
• Experience in an orthopaedic environment is a plus.
• Strong focus on patient experience and compassionate care.
• Energetic and enthusiastic pace while maintaining focus on patient care.
• Flexible and able to adjust to changing daily needs.
• Dependable with reliable attendance.
• CPR certified and trained.

Responsibilities

• Escort patients from waiting room to exam room.
• Take patient histories, chief complaints, vital signs, and prep for examination.
• Review patient charts for completeness.
• Prepare equipment and supplies for procedures (aspirations, injections, X-rays).
• Administer injections, remove casts, splints, and dressings as directed by physician.
• Prepare prescriptions as directed by physician.
• Assist with scheduling tests and treatments.
• Coordinate patient surgeries including scheduling, insurance coverage and pre-certification as needed.
• Respond to patient and payor phone calls.
• Order and maintain clinical and office supplies and equipment.
• Maintain patient files in the EHR and document as necessary.
• Participate in professional development activities and maintain affiliations.

Skills

Medical Assistant experience

Patient-focused care

CPR certified

Adaptable

Dependable attendance

Tools

EHR software

Job description

Tennessee Orthopaedic Alliance (TOA) is the state's largest orthopaedic surgery group with 35+ locations. We seek a Medical Assistant to support clinical staff and ensure excellent patient care and smooth operations.

You will escort patients, take histories, perform vitals, assist with procedures, and coordinate scheduling and paperwork. CPR certification and a patient-centered attitude are essential for this on-site role in Knoxville.