Orthopedic Care Referral & Admin Coordinator

Roslindale; Boston (MA); Hybrid; USD 29,000 - 41,000; Full time

Job summary

Boston Medical Center in Boston, MA seeks an Administrative & Referral Coordinator in the Orthopedic Clinic. You will liaise with patients, providers and staff to collect demographics, verify insurance, obtain pre-authorization, schedule appointments and support registration processes.

The role emphasizes strong communication, accuracy, and ability to manage referrals and care coordination. Full-time position with on-site work; prior experience with EPIC or IDX is a plus.

Qualifications

• High School diploma required; associates or bachelor's degree preferred.
• 3 years of financial clearance and referral scheduling experience preferred.
• Proficient with EPIC, Caretracker, IDX and Microsoft Office.

Responsibilities

• Interview patients and gather financial and demographic information.
• Verify insurance coverage and obtain prior approval numbers.
• Coordinate referrals and process scheduling; monitor patient flow.
• Assist practice with registration and appointments; ensure proper billing.

Skills

Excellent English

Team player

Empathy and courtesy

Multitasking

Education

High School diploma

Associates or Bachelor's degree preferred

Tools

EPIC system

Caretracker

IDX

Job description

Boston Medical Center in Boston, MA seeks an Administrative & Referral Coordinator in the Orthopedic Clinic. You will liaise with patients, providers and staff to collect demographics, verify insurance, obtain pre-authorization, schedule appointments and support registration processes.

The role emphasizes strong communication, accuracy, and ability to manage referrals and care coordination. Full-time position with on-site work; prior experience with EPIC or IDX is a plus.