Orthopedic ASC Patient Services & Care Coordinator

Paycom; Portland (ME); On-site; USD 42,000 - 66,000; Full time

Job summary

Orthopaedic Associates of Maine is seeking an ASC Patient Services Coordinator to join our Ambulatory Surgery Center team. You will handle patient check-in/check-out, insurance verification, chart preparation, and payment reconciliation, working with clinical and revenue cycle teams to ensure smooth operations and excellent patient care.

The ideal candidate has at least an associate degree and two years in a medical office or ASC setting, with strong organizational and communication skills, and

Qualifications

• Associate's degree or equivalent experience.
• 2+ years of experience in a medical office, surgery center, or similar healthcare setting.
• Knowledge of orthopaedic surgery workflows and processes.

Responsibilities

• Welcome patients and visitors, providing a professional, friendly, and supportive experience.
• Manage patient check-in and check-out, ensuring registration information is accurate and up to date.
• Prepare surgical charts and ensure all necessary documentation is complete.
• Verify insurance coverage, coordinate referrals, and manage pre-authorizations.
• Collect copays and patient balances and complete daily payment reconciliation.
• Review and reconcile charge sheets, fee slips, and surgical documentation for billing.
• Maintain accurate patient records and scan documentation into the EHR.
• Collaborate with clinical staff, providers, and revenue cycle teams.
• Answer incoming calls, manage correspondence, and assist with daily administrative operations.
• Help maintain a welcoming, organized, and efficient ASC environment.

Skills

Communication

Organization

Customer service

Problem-solving

EHR proficiency

Education

Associate's degree

Tools

EHR systems

Microsoft Office

Job description

Orthopaedic Associates of Maine is seeking an ASC Patient Services Coordinator to join our Ambulatory Surgery Center team. You will handle patient check-in/check-out, insurance verification, chart preparation, and payment reconciliation, working with clinical and revenue cycle teams to ensure smooth operations and excellent patient care.

The ideal candidate has at least an associate degree and two years in a medical office or ASC setting, with strong organizational and communication skills, and