Orthopedic Admin Assistant II: Front Desk & Scheduling Pro

New England Baptist Hospital; Boston (MA); On-site; USD 61,691,683 - 83,011,420; Full time

Job summary

Beth Israel Lahey Health is seeking an Administrative Assistant II for its outpatient orthopedic practice. This in-person, full-time role requires four days per week at the Dedham location and one day at the Boston facility, supporting front desk operations and outpatient scheduling.

The successful candidate will handle patient intake, collect insurance data, enter information into the EMR, and assist with billing and referrals while ensuring smooth daily operations and high-quality service.

Qualifications

• Experience in medical front desk operations.
• Proficient data entry into EMR systems.
• Excellent communication and scheduling abilities.

Responsibilities

• Provide phone support and initial intake for patients.
• Enter patient data into EMR and verify insurance details.
• Schedule surgical, consultation, and ancillary appointments.
• Assist with front desk tasks, billing, and mail handling.

Skills

Phone support

EMR data entry

Scheduling

Medical front desk

Tools

Electronic Health Records

Job description

Beth Israel Lahey Health is seeking an Administrative Assistant II for its outpatient orthopedic practice. This in-person, full-time role requires four days per week at the Dedham location and one day at the Boston facility, supporting front desk operations and outpatient scheduling.

The successful candidate will handle patient intake, collect insurance data, enter information into the EMR, and assist with billing and referrals while ensuring smooth daily operations and high-quality service.