Outpatient Practice Assistant: Patient Care & Admin

Beth-Israel-Lahey-Health; Needham (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Deaconess Hospital Needham is seeking an administrative and medical assistant support professional for its outpatient clinics. This full-time role involves patient scheduling, check-in/out, billing tasks, and coordination with providers to ensure smooth clinic operations.

Qualifications include a High School Diploma, strong communication and organizational skills, and experience with medical terminology.

Qualifications

• High School Diploma required.
• Excellent interpersonal and customer service skills.
• Computer skills: Outlook/Meditech, Caretracker.
• 1 year of Medical Assisting and 1 year of medical clerical support preferred.
• Medical assisting certification preferred.
• Strong problem solving and multi-tasking abilities.
• Understanding of medical terminology and confidentiality.

Responsibilities

• Patient scheduling, check-in, check-out, co pay collection, follow-up, phone management, billing, medical records, and other administrative activities.
• Manage referrals and submit Prior Authorizations for imaging studies as needed.
• Maintain professional appearance and environment of the clinic.
• Respond to patient inquiries and resolve issues with providers and staff.
• Assist with chart preparation prior to patient visits.
• Greet and escort patients to exam rooms and assist with procedures as needed.
• Enter billing charges into Meditech and CCC.
• Inventory and order office and clinic supplies.

Skills

Interpersonal skills

Customer service

Problem solving

Organizational skills

Medical terminology

Computer skills

Meditech

Caretracker

Education

High School Diploma

Medical assisting certification

Tools

Meditech

Job description

Beth Israel Deaconess Hospital Needham is seeking an administrative and medical assistant support professional for its outpatient clinics. This full-time role involves patient scheduling, check-in/out, billing tasks, and coordination with providers to ensure smooth clinic operations.

Qualifications include a High School Diploma, strong communication and organizational skills, and experience with medical terminology.