Orthopaedic Clinic Scheduler - Patient Care Coordinator

Unc-Health-Appalachian; Boone (NC); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Comprehensive medical, dental, and vis

Retirement plan with employer match

Paid time off

Tuition reimbursement

Wellness incentives

Employee discounts

Additional employee support programs

Job summary

UNC Health Appalachian is seeking a Clinic Scheduler in Boone, NC. This non-exempt, clinic-based role coordinates and schedules patient appointments, ensures accurate records, and communicates details to patients and staff.

It requires organization, attention to detail, and strong communication skills. The position offers comprehensive benefits, including medical/dental/vision, retirement with employer match, PTO, tuition reimbursement, wellness incentives, and employee discounts.

Qualifications

• High School Diploma or equivalent preferred.
• Prior experience in appointment scheduling or related administrative role preferred.
• Certification in healthcare administration or related field preferred but not required.
• Proficiency with scheduling software and electronic health record (EHR) systems.
• Strong verbal and written communication skills.
• Excellent organizational skills with strong attention to detail.
• Ability to work in a fast-paced healthcare environment.

Responsibilities

• Coordinate and schedule patient appointments efficiently.
• Communicate scheduling details with patients, providers, and staff.
• Maintain accurate appointment records in scheduling and EHR systems.
• Update patient information and scheduling data.
• Collaborate with clinicians to optimize clinic schedules and patient flow.
• Handle inquiries, rescheduling, and cancellations.
• Perform appointment reminder calls or messages.

Skills

Scheduling software

Electronic health records (EHR)

Verbal and written communication

Organizational skills

Customer service

Education

High School Diploma or equivalent

Tools

Scheduling software

Electronic Health Record (EHR) systems

Job description

UNC Health Appalachian is seeking a Clinic Scheduler in Boone, NC. This non-exempt, clinic-based role coordinates and schedules patient appointments, ensures accurate records, and communicates details to patients and staff.

It requires organization, attention to detail, and strong communication skills. The position offers comprehensive benefits, including medical/dental/vision, retirement with employer match, PTO, tuition reimbursement, wellness incentives, and employee discounts.