Treatment coordinator

Great Expressions Dental Centers; Snellville (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Great Expressions Dental Centers is seeking a Treatment Coordinator to enhance the patient experience and streamline care flow. You will explain treatment options, emphasize health benefits, and guide patients through financial plans to enable needed care.

The role requires 2-4 years in a dental office, HS diploma or GED, and familiarity with dental terminology. Strong communication and computer skills are essential to build trust and ensure smooth office operations.

Qualifications

• 2-4 years of dental office experience.
• High School Diploma or GED.
• Bachelor’s degree in Healthcare Administration, Medical Sales or related degree preferred.
• Familiarity with dental terminology.

Responsibilities

• Communicates recommended treatment plan to the patient and promotes good qualities of your doctor
• Listens to individual patients concerns and assists the patient through by applying judgment and practical solutions
• Provides feedback to patients regarding specific tactics that change financial and patient care outcomes
• Works to obtain commitment to financial arrangement protocols from patients
• Guides patients through proper office flow to assist in arranging appointments for follow up treatment
• Maintains strict compliance with Federal, State and other regulations (OSHA, WC, Dental Board, HIPPA, ADA, DOL, Company policies & procedures)
• Other tasks as requested by direct Manager

Skills

Microsoft Office

Practice Management

Insurance Plans

Patient Communication

Financial Counseling

Interpersonal Skills

Education

High School Diploma or GED

Bachelor’s degree in Healthcare Administration or related field

2-4 years dental office experience

Job description

The Treatment Coordinator serves as a key member in the patient experience and flow. This position is responsible for explaining and ensuring the patient understands what treatment they need, the importance of the treatment to their overall health and the financial options to deploy in order to commit to the needed care.

The Treatment Coordinator serves as a key member in the patient experience and flow. This position is responsible for explaining and ensuring the patient understands what treatment they need, the importance of the treatment to their overall health and the financial options to deploy in order to commit to the needed care.

Essential Duties & Responsibilities

• Communicates recommended treatment plan to the patient and promotes good qualities of your doctor


• Listens to individual patients concerns and assists the patient through by applying judgment and practical solutions


• Provides feedback to patients regarding specific tactics that change financial and patient care outcomes


• Works to obtain commitment to financial arrangement protocols from patients


• Guides patients through proper office flow to assist in arranging appointments for follow up treatment


• Maintains strict compliance with Federal, State and other regulations (OSHA, WC, Dental Board, HIPPA, ADA, DOL, Company policies & procedures)


• Other tasks as requested by direct Manager

Education & Experience

• 2-4 years of dental office experience


• High School Diploma or GED


• Familiarity with dental terminology to clarify to patient’s treatment options


• Ideal candidates will have a Bachelor’s degree in Healthcare Administration, Medical Sales or other related degree

Knowledge, Skills & Abilities

• Strong computer skills including: Microsoft Office and Healthcare Practice Management systems


• Ability to work with mathematical concepts to practical situations


• Ability to read, analyze and interpret common insurance plans and financial information


• Proven track record of developing highly productive working relationships


• Ability to work independently and professionally in a fast past environment


• Excellent written and interpersonal communication skills


• Superior patient experience skills and successful track record of positive patient communications


• Ability to create and maintain good communications with the patient in order to explain and gain patient treatment planning understanding and acceptance

#IND6

GEDC is committed to diversity and inclusion and is proud to be an equal opportunity employer. All qualified applicants are welcomed and encouraged to apply.