Orthodontic Treatment Coordinator – Helping Underserved Kids

Hero Practice Services; Los Angeles (CA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Monthly bonuses

PTO & holidays

Insurance: medical, dental, vision

401K & more

Job summary

Kids Dental Place & Orthodontics in East Los Angeles, CA, is seeking an Orthodontics Treatment Coordinator to establish a parent/patient relationship for proper communication regarding recommended treatment plans. This position reports to the Operations Manager.

The role handles financial discussions, patient check-out, scheduling, insurance verification, and ensuring a clean, welcoming office environment for underserved children.

Qualifications

• Previous sales experience required or preferred.
• Strong interpersonal skills and friendly demeanor.
• Bilingual skills are a plus and helpful in a diverse patient base.
• Knowledge of dental office software like Dolphin Database and eCW preferred.

Responsibilities

• Facilitate financial discussions with delinquent accounts.
• Achieve patient conversion results.
• Assist with phone calls and patient check-out.
• Understand, monitor, and ensure smooth office processes including scheduling, patient flow, and insurance verification.
• Ensure the practice is clean and presentable to patients (restrooms, lobby, floors).
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children.

Skills

Sales experience

Interpersonal skills

Bilingual

Tools

Dolphin Database

eCW

Google Docs

MS Office

Excel

Job description

Kids Dental Place & Orthodontics in East Los Angeles, CA, is seeking an Orthodontics Treatment Coordinator to establish a parent/patient relationship for proper communication regarding recommended treatment plans. This position reports to the Operations Manager.

The role handles financial discussions, patient check-out, scheduling, insurance verification, and ensuring a clean, welcoming office environment for underserved children.