Orthodontic Treatment Coordinator: Educate & Schedule

Smile Doctors; Westfield (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary and bonus potential

Medical, dental, vision and life ins.

Short and long-term disability coverag

401(k) plan

2 weeks paid time off + holidays

Discounts on braces and clear aligners

Job summary

Hoch Orthodontics in Westfield, NJ seeks a dedicated Treatment Coordinator to educate patients about orthodontic options, discuss financial plans, and build strong relationships with families. You’ll manage scheduling, prep for exams, and coordinate referrals to specialists while supporting local marketing efforts.

Ideal candidates are outgoing, empathetic, and proactive with strong communication skills and a background in sales or service. A high school diploma is required; college preferred.

Qualifications

• High school diploma or equivalent required; college education preferred.
• Minimum one year experience in sales or other service industry.
• Bilingual a plus, but not required.
• Ability build rapport with patients.
• Ability to establish and maintain good working relationships with patients and coworkers.

Responsibilities

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections.
• Understand the practice's policy on working with financials to educate patients on their payment options.
• Work pending reports and follow up with potential patients to schedule treatment.
• Preparation for patient exams.
• Follow up with patients to set up consultations or begin treatment and keep schedules full.
• Coordinate patients referred to specialists for care prior to treatment as necessary.
• Assist in Local Store Marketing and community events.

Skills

Outgoing

Approachable

Empathetic

Proactive

Adaptable

Excellent communication

Education

High School diploma or equivalent

College education preferred

Job description

Hoch Orthodontics in Westfield, NJ seeks a dedicated Treatment Coordinator to educate patients about orthodontic options, discuss financial plans, and build strong relationships with families. You’ll manage scheduling, prep for exams, and coordinate referrals to specialists while supporting local marketing efforts.

Ideal candidates are outgoing, empathetic, and proactive with strong communication skills and a background in sales or service. A high school diploma is required; college preferred.