Orthodontic Treatment Coordinator — Patient Education + Financing

Smile Doctors Affiliate; Chesapeake (VA); Presencial; USD 38 000 - 58 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, vision and life 보험

401(k) plan

Paid time off

Discounts on braces and clear aligners

Resumo da oferta

Hatcher & Frey Orthodontics is seeking a Treatment Coordinator to educate new patients on orthodontic options, handle financial arrangements, and build strong relationships. The role requires one year of sales or service experience, excellent communication, and the ability to establish rapport with patients and coworkers.

A friendly, proactive attitude and bilingual ability are a plus. The position involves presenting treatment plans, guiding patients through financial options, and coordinating

Qualificações

• Minimum one year experience in sales or other service industry is required.
• Outgoing, approachable and empathetic personality.
• Ability to build rapport with patients and coworkers.
• Excellent written and verbal communication skills.
• Ability to explain treatment plans and educate patients on financial options.
• Bilingual a plus, but not required.

Responsabilidades

• Educate patients about available orthodontic treatment options and plans.
• Present treatment plans and overcome objections with patients.
• Explain financial arrangements and educate patients on payment options.
• Work pending reports and follow up with potential patients to schedule treatment.
• Prepare patients for exams and coordinate consultations or start of treatment.
• Coordinate referrals to specialists and assist in local store marketing and events.

Conhecimentos

Sales experience

Communication

Rapport building

Customer service

Proactive attitude

Formação académica

High School diploma or equivalent

College education preferred

Descrição da oferta de emprego

Hatcher & Frey Orthodontics is seeking a Treatment Coordinator to educate new patients on orthodontic options, handle financial arrangements, and build strong relationships. The role requires one year of sales or service experience, excellent communication, and the ability to establish rapport with patients and coworkers.

A friendly, proactive attitude and bilingual ability are a plus. The position involves presenting treatment plans, guiding patients through financial options, and coordinating