Orthodontic Treatment Concierge

DENTAL DEPOT ORTHODONTICS MOORE PLLC; Moore (OK); On-site; USD 36,000 - 48,000; Full time

Job summary

DENTAL DEPOT ORTHODONTICS MOORE PLLC is seeking a Patient Care Coordinator to guide patients through orthodontic treatment, present treatment plans, explain financial options, and coordinate insurance benefits and payment arrangements. You will educate patients on financial responsibilities and support the office team to ensure a smooth patient experience.

The role requires proficiency with Dolphin and other dental software, along with strong communication and organizational skills to manage

Qualifications

• High school diploma or GED required.
• Dental assisting permit and radiation safety permit within 6 months.
• Proficient with dental software (Dolphin, EagleSoft) and MS Office.

Responsibilities

• Explain treatment plans and financing options to patients and guardians.
• Create financial proposals based on insurance coverage.
• Document financial arrangements accurately in patient records.
• Coordinate Medicaid pre-authorizations and third-party financing.
• Monitor patient accounts and conduct recalls.

Skills

Accuracy

Analytical

Oral communication

Written communication

Detail oriented

Time management

Organized

Ethical

Initiative

Honesty/Integrity

Education

High School Diploma/GED

Dental Assisting Permit

Radiation Safety Permit

Tools

Dolphin

EagleSoft

Microsoft Office

SharePoint

DentalBytes

Job description

DENTAL DEPOT ORTHODONTICS MOORE PLLC is seeking a Patient Care Coordinator to guide patients through orthodontic treatment, present treatment plans, explain financial options, and coordinate insurance benefits and payment arrangements. You will educate patients on financial responsibilities and support the office team to ensure a smooth patient experience.

The role requires proficiency with Dolphin and other dental software, along with strong communication and organizational skills to manage