Orthodontic Treatment Concierge

Smile Doctors; Liberty Hill (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunity

Health insurance

Dental, vision, life insurance

401(k) plan

Paid time off - 2 weeks in first year

Job summary

True Smile Orthodontics is seeking a Treatment Coordinator to educate patients on treatment options and financial plans, while building strong patient relationships. You will manage payments, schedule consultations, and coordinate referrals to specialists as needed.

Responsibilities include presenting treatment plans, overcoming objections, and supporting marketing efforts. A friendly, proactive approach and great communication skills are essential for success in this role.

Qualifications

• High School diploma or equivalent; college education preferred.
• Minimum 1 year experience in sales or service industry.
• Bilingual a plus, but not required.
• Ability build rapport with patients.
• Excellent sales and communication skills.
• Ability to talk to a person, not at a person.

Responsibilities

• Present orthodontic treatment plans and educate patients on plans.
• Explain financial options and help arrange payments.
• Follow up with potential patients to schedule treatment.
• Prepare for patient exams and coordinate referrals as needed.
• Keep schedules full and arrange consultations or start treatment.
• Assist in local store marketing and community events.

Skills

Outgoing

Approachable

Empathetic

Education

High School diploma

College education preferred

Job description

True Smile Orthodontics is seeking a Treatment Coordinator to educate patients on treatment options and financial plans, while building strong patient relationships. You will manage payments, schedule consultations, and coordinate referrals to specialists as needed.

Responsibilities include presenting treatment plans, overcoming objections, and supporting marketing efforts. A friendly, proactive approach and great communication skills are essential for success in this role.