Orthodontics Treatment Concierge

Great Expressions Dental Centers; Miami (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Great Expressions Dental Centers is seeking a Treatment Coordinator in Florida to enhance the patient experience and manage treatment planning discussions. This role focuses on clear communication of treatment needs, health implications, and helping patients understand financial options to proceed with necessary care.

You will guide patients through the office flow, ensure compliant handling of insurance and payments, and support doctors in delivering optimal patient care within a busy dental

Qualifications

• High School Diploma or GED with 4+ years’ experience in a dental office environment.
• Familiarity with dental terminology to clarify to patient’s treatment options
• Ideal candidates will have a Bachelor’s degree in Healthcare Administration, Medical Sales or other related degree

Responsibilities

• Communicates recommended treatment plan to the patient and promotes good qualities of your doctor
• Listens to individual patients concerns and assists the patient through by applying judgment and practical solutions
• Provides feedback to patients regarding specific tactics that change financial and patient care outcomes
• Works to obtain commitment to financial arrangement protocols from patients
• Guides patients through proper office flow to assist in arranging appointments for follow up treatment
• Maintains strict compliance with Federal, State and other regulations (OSHA, WC, Dental Board, HIPPA, ADA, DOL, Company policies & procedures)
• Other tasks as requested by direct Manager

Skills

Microsoft Office

Interpersonal communication

Customer service

Education

High School Diploma or GED

Bachelor’s degree in Healthcare Administration

Bachelor’s degree in Medical Sales

Tools

Healthcare Practice Management systems

Job description

Great Expressions Dental Centers is seeking a Treatment Coordinator in Florida to enhance the patient experience and manage treatment planning discussions. This role focuses on clear communication of treatment needs, health implications, and helping patients understand financial options to proceed with necessary care.

You will guide patients through the office flow, ensure compliant handling of insurance and payments, and support doctors in delivering optimal patient care within a busy dental